Call Centre Manager Jobs in Melbourne
1 - 15 of 29
Search Results - Call Centre Manager Jobs in Melbourne
WEX Inc.-Melbourne VIC
Operational Execution
• Oversee daily operations of multi-functional call centre teams across the region.
• Lead, mentor, and develop team managers and agents to drive service excellence and engagement.
• Identify and implement workflow improvements...
appcast.io -
ROBERT WALTERS AUSTRALIA-Melbourne VIC
an external dispute resolution body or tribunal
• Collaborate with internal and external stakeholders to resolve complaints effectively
• Manage cases involving wealth management and hardship
What sets this company apart: Our client is a leading financial...
ClearCompany-Melbourne VIC
with the telehealth centre located in Paris. You will be required to speak French and English.
You will be involved in case management and triage of clients who are currently travelling and act as a medical escort whilst dealing with acute and chronic medical...
appcast.io -
Paywise-Melbourne VIC
seeking a Customer Experience Consultant to join them. In this role, you will report to the Team Leader. Your key responsibilities will include:
• Call centre interactions through voice, live chat and email.
• Face-to-face meetings with members...
iSelect-Melbourne VIC
Contact Centre, ensuring everything runs smoothly behind the scenes. As the main point of contact for Sales Managers and their teams, you’ll oversee the Telephony system (Genesys) and ensure all systems operate efficiently.
You won’t just maintain...
appcast.io -
Rentokil Initial-Melbourne VIC
to the Customer Service Manager where you will provide phone and email customer service, sales, and support.
The core responsibilities in this role include:
• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Proactively...
More-Melbourne VIC
Employee Experience, Change Management and the broader HR function. A key responsibility will also include oversight on Manila Operations as well as implementing strategies to support the organisation’s growth and ensure high-quality service delivery.As...
SquareTrade-Melbourne VIC
mechanisms to gain customer feedback on interactions with our transactional touchpoints and call centre agents to monitor and assess the quality of customer interactions to ensure SquareTrade is elevating the customer voice in the delivery of services...
State of Victoria-Melbourne VIC
Job Function: Customer Service / Call Centre
• Work Type: Ongoing - Part Time
Client Services Officer
• Work for Funds in Court, an office of the Supreme Court of Victoria
• Join the Client Services Team providing customer support to clients...
appcast.io -
Tesla-Melbourne VIC
independently or with a group 2 years relevant working experience in a call center Previous experience in workforce management tools preferred (Alvaria, Oceana, etc.) High Proficiency in MS Excel and data analysis preferred ...
tesla.com -
Qudos Bank-Melbourne VIC
Risk & Compliance, and Information Services. You'll have endless opportunities within the team, from mentoring staff, taking on escalations and complex enquiries, managing the floor and contributing to process improvements.
Other benefits include...
appcast.io -
Zone IT Solutions-Melbourne VIC
We are seeking enthusiastic individuals ready to tackle challenges and deliver solutions in a fast-paced environment.
Requirements
Your responsibilities will include:
• Handling customer inquiries and account management for service activation...
workable.com -
CSG Systems-Australia
Messaging: Call center technology experience IVR and messaging background For Output Solutions: Print & mail solutions Archiving exp, and E-care background Management/Leadership Criteria Strategic Planning: Responsible for planning over a 1-2 year time...
Tesla-Melbourne VIC
in the operation of their energy storage systemDetermine if a technical solution can be resolved via phone or if service or further diagnostics is neededCommunicate customers concerns with NOC Managers, Service Engineering, or Field Service as necessaryAccurately...
tesla.com -
State of Victoria-Melbourne VIC
Job Function: Customer Service / Call Centre
• Work Type: Ongoing - full time
About this role
• Utilise your Customer Service and Call Centre expertise to provide support and advice to the Victim Services Support and Reform branch
• Four Ongoing...
appcast.io -
12
Companies now hiring in Melbourne:
Call Centre Manager – Related jobs in Melbourne:
Call Centre Manager jobs in Melbourne – Similar offers:
Call Centre Manager jobs – More locations:
Broaden your job search:
Don’t miss out on new job vacancies!
Create a job alert for: Call Centre Manager, Melbourne
It's free, and you can cancel email updates at any time
12