Call Centre Manager Jobs in Melbourne
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Search Results - Call Centre Manager Jobs in Melbourne
Amplifon-Melbourne VIC
We are looking for a skilledCall Centre Managerwho can lead Call Centre Operations to maximize performance and increase customers.
The Call Centre activities are outsourced; a person successful in this role must have a Call Centre management...
Service Stream-Melbourne VIC
Stream’s Utilities division (Network Service) are currently seeking a Call Centre Agent to join our growing company.
Nature of position: Casual / Full-time hours
Location: Melbourne (CBD), VIC
Reporting Line: Scheduling Manager
Key Responsibilities...
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Credit Corp-Melbourne VIC
All Categories Collections (1) Customer Service & Call Centre (1)
Customer Relationship Manager
Apply now Job no: 494834
Work type: Full-time
Location: Melbourne
Categories: Collections, Customer Service & Call Centre
• Melbourne CBD location...
Concentrix-Melbourne VIC
and addressing misconduct, policy and process violations of call center associates
• Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies
• Support and manage the program...
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Concentrix-Melbourne VIC
in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made
• Exercises independent judgment and discretion in the performance of the said main function as a means to implement management...
ClearCompany-Melbourne VIC
Description
The Helpdesk Operator is to provide efficient and effective help desk/call centre and administration support functions, meeting KPI’s as required by Downer onsite at Head Quarters Joint Operations Command (HQJOC) at Bungendore...
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Concentrix-Melbourne VIC
including identifying and addressing misconduct, policy and process violations of call center associates
• Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies...
Tesla, Inc.-Melbourne VIC
experience in a call center.
• Previous experience in workforce management tools preferred (Alvaria, Oceana, etc.).
• High proficiency in MS Excel and data analysis preferred.
Compensation and Benefits
In addition to a competitive compensation package...
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Phillips & Cohen Associates, Ltd.-Melbourne VIC
and approachable, with knowledge of compliance with HR legislation and best practice. You’ll handle the full recruitment process and training & coaching for call centre agents in a regulated environment. You’ll be comfortable with supporting teams and managers...
TeleTech Holdings, Inc.-Melbourne VIC
working Hybrid in Melbourne, Australia you’ll be a part of bringing humanity to business. #experienceTTEC
What You’ll Do
Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll...
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Tesla-Melbourne VIC
independently or with a group 2 years relevant working experience in a call center Previous experience in workforce management tools preferred (Alvaria, Oceana, etc.) High Proficiency in MS Excel and data analysis preferred ...
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Zone IT Solutions-Melbourne VIC
We are seeking enthusiastic individuals ready to tackle challenges and deliver solutions in a fast-paced environment.
Requirements
Your responsibilities will include:
• Handling customer inquiries and account management for service activation...
workable.com -
Tesla-Melbourne VIC
in the operation of their energy storage systemDetermine if a technical solution can be resolved via phone or if service or further diagnostics is neededCommunicate customers concerns with NOC Managers, Service Engineering, or Field Service as necessaryAccurately...
tesla.com -
Intellihub Group-Melbourne VIC
/outbound/call centre)
• Experience managing CER (Consumer Energy Resources) products such as solar, EV chargers, batteries
• Expertise in building scalable sales processes and tools
• A mindset of continuous improvement with strong data and CRM (HubSpot...
Concentrix-Melbourne VIC
Job Title:
Team Leader - Operations (Mandarin)
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing...
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