Contact Centre Jobs in Melbourne
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Search Results - Contact Centre Jobs in Melbourne
DFP RecruitmentMelbourne VIC
Job Description
/n Contact Centre Systems Technical Lead/n
/n
• 12-months contract with possible extension
/n
• QLD, WA, ACT, VIC, NSW, NT, SA, TAS
/n
• Ability to obtain NV1
/n
/n
DFP Recruitment is seeking an experienced Contact Centre Systems...
SingtelMelbourne VIC
Optus is a leading Australian telecommunications company seeking a Contact Centre Specialist to support and develop the core capabilities behind our Contact Centre, voice biometrics and analytics platforms.
You’ll triage incidents, assist...
H&R Block ExternalMelbourne VIC
Assistant Team Leader - Contact Centre
Moonee Ponds | In-office role
Full-Time role
Are you an experienced contact centre professional ready to take the next step into leadership?
We are seeking a motivated and supportiveAssistant Team Leaderto...
SingtelMelbourne VIC
delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
Overview
Join Optus as a Contact Centre Specialist, where you’ll support and develop the core capabilities that power our Contact Centre...
BankVicMelbourne VIC
A member-owned bank in Melbourne seeks a Head of Member Experience for their Contact Centre. This leadership role focuses on overseeing operations, managing member onboarding, and enhancing sales performance. Applicants should have at least 5 years...
DFP RecruitmentMelbourne VIC
DFP Recruitment is seeking an experienced Contact Centre Systems Technical Lead for a 12-month contract. The role covers designing, building, deploying, and supporting cloud-based contact centre solutions with emphasis on AWS Amazon Connect, IAM...
Mitchell's Quality FoodsMelbourne VIC
changes and create legacy for one of Australia's most iconicbrands
Key Responsibilities
Develop and execute the National Contact Centre strategy aligned to organisationalobjectives.
Identifyopportunities for innovation,automationand process improvement...
Rashi JoshiMelbourne VIC
and the fantastic perks waiting for you here.
About the role
• Provide high-quality back-end administrative support for a statewide 24-7 Alcohol & Drug Contact Centre, helping ensure the service operates smoothly and effectively.
• Coordinate rostering, payroll...
Mitchell's Quality FoodsMelbourne VIC
Lite n' Easy is seeking a senior leader to shape strategy, lead large teams, and drive improvements across service, performance and engagement in the contact centre. This pivotal role focuses on strategy, culture, and outcomes that impact millions...
Officeworks LtdMelbourne VICappcast.io
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Title: Continuous Improvement Manager - Customer Contact Centre
Location: Chadstone, VIC, AU
About us
At Officeworks, we bring big ideas at low prices to life for our customers, team, communities...
SS&CMelbourne VIC
professionally and proactively, understanding issues from the customer’s perspective, with excellent interpersonal skills.
• Previous experience in a customer service or contact centre role is required.
• Previous experience in the financial services industry...
XPT Software Australia PtyMelbourne VIC
Must Have Skills:
• Understanding of the ContactCenter domain
• 5+ years of total experience
• 2+ years of hands-on Cyaraexperience
• Strong experience with:
• Cyara Velocity
• Cyara Pulse
• Cyara Cruncher
• Cyara Automated RegressionTesting
Eastern HealthMelbourne VICappcast.io
Eastern Health is seeking a Shift Supervisor to lead their Telephone and Online Services. This role ensures operational excellence while delivering high-quality clinical services across a 24/7 platform.
The ideal candidate will possess a relevant...
XPT Software Australia PtyMelbourne VIC
Must Have Skills:Understanding of the ContactCenter domain5+ years of total experience2+ years of hands-on CyaraexperienceStrong experience with:Cyara VelocityCyara PulseCyara CruncherCyara Automated RegressionTestingVoice and Digital...
Acquire IntelligenceMelbourne VIC
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world...
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