Complaint Manager Jobs in Melbourne
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Search Results - Complaint Manager Jobs in Melbourne
AIG-Melbourne VIC-
Complaints Manager, helping the company maintain regulatory compliance and improving AIG customers’ experience.
Key Accountabilities
• Own the intake of customer complaint and dispute correspondence to ensure timely logging, coding, and assignment...
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Rashi Joshi-Melbourne VIC-
Your new company
Join a progressive and customer-focused organisation committed to delivering exceptional service experiences. This is an opportunity to play a key role in managing customer complaints, driving service improvements, and supporting...
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City of Melbourne-Melbourne VIC-
A local government agency is seeking a Customer Advocacy and Complaints Officer to enhance the resolution of customer complaints and improve service quality. This role involves supporting the Customer Experience branch, managing complaints...
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BOQ-Melbourne VIC-appcast.io-
BOQ Group invites applications for a Manager, Customer Relations Data & Insights to lead complaints reporting and customer insights across the organisation, informing executive decisions and regulatory obligations.
You will develop robust...
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City of Melbourne-Melbourne VIC-
Demonstrated experience in customer service, ideally including complaints handling or case management.
• Strong written and verbal communication skills, with the ability to engage confidently with customers and internal stakeholders.
• Proven ability...
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American International Group-Melbourne VIC-appcast.io-
handling.
You’ll work closely with the Pacific Complaints Manager, maintain regulatory timeframes, prepare reports, and help drive process improvements. The role requires strong organization, excellent communication, and a proactive, team-oriented
#J...
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Australian Financial Complaints Authority-Melbourne VIC-
Australian Financial Complaints Authority (AFCA) is seeking an experienced Project Manager to lead a high‑profile, organisation‑wide Independent Review. Reporting to the Head of the Project Management Office, you will work with senior leaders...
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Hostplus-Melbourne VIC-appcast.io-
to identify trends and drive improvements in member outcomes within a leading Australian super fund.
The role emphasizes member-centric, collaborative problem-solving with the opportunity to deepen expertise in complaints management and governance within...
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南京惠人企业管理咨询有限公司-Melbourne VIC-
Sales Manager Melbourne (Local Role)
Location: Melbourne, Australia (on-site)
Employment Type: Full-time
About the Role
We are a leading Chinese construction machinery manufacturer experiencing rapid business growth in Australia. To support our...
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Australian Financial Complaints Authority-Melbourne VIC-
Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change.
Achieving...
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PX Resources-Melbourne VIC-
and assessment methodologies
• Establishing and maintaining risk-based compliance monitoring and assurance activities
• Overseeing incident, breach and complaints management
• Preparing risk and compliance reporting for Board and Committee meetings
• Maintaining...
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Keyton-Melbourne VIC-
Partnering with Marketing to optimise campaigns, displays and village presentation standards
Leveraging Salesforce reporting to maximise pipeline visibility and results
Managing customer complaint resolution, ensuring timely and satisfactory outcomes...
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OZONE HOSPITALITY SERVICES PTY LTD-Melbourne VIC-
The Executive Housekeeping Manager will oversee all housekeeping operations within our prestigious hospitality establishment in Melbourne CBD. This role is crucial for maintaining the highest standards of cleanliness and guest satisfaction, ensuring...
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Proclinical Staffing-Melbourne VIC-
Post Market Surveillance (Manager / Senior)
Role Overview
We are seeking an experienced Post-Market Surveillance (PMS) Manager/Senior Associate to lead the global PMS framework and ensure the ongoing safety and effectiveness of innovative medical...
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OZONE HOSPITALITY SERVICES PTY LTD-Melbourne VIC-
The Regional Operations Manager - Housekeeping is a pivotal role within our hospitality outsourcing business, responsible for overseeing the housekeeping operations across multiple sites in Victoria. This position ensures that our high standards...
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