Complaint Manager Jobs in Melbourne
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Search Results - Complaint Manager Jobs in Melbourne
SS&C-Melbourne VIC
Manager, Risk & Compliance Incidents and Complaints page is loaded
Manager, Risk & Compliance Incidents and Complaints
Apply locations Melbourne, Australia Sydney - 255 George St time type Full time posted on Posted Yesterday job requisition id...
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Robert Walters-Melbourne VIC
problem solver? If so, we invite you to join our team!
Candidates require experience in complaints resolution, across Retail & Commercial Banking products and processes (including disputes and scams), Wealth and Hardship.
What will your day look like...
Australia and New Zealand Banking Group Limited-Melbourne VIC
like?
As a Business Assurance and Controls Manager – Complaints and SI, you are accountable for:
• Holding workshops and developing risk solutions across multiple portfolios / stakeholders etc
• Building and maintaining relationships including...
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Superloop (Singapore) Pte Ltd-Melbourne VIC
Management
• Handle Superloop product complaints received through various channels in line with regulatory and company complaint handling policies.
• Engage with customers empathetically, FDV-affected and vulnerable customers, ensuring sensitivity...
Australia and New Zealand Banking Group Limited-Melbourne VIC
and consistent customer outcomes for complaints escalated via internal channels, AFCA, and other industry bodies and interest groups. The Senior Manager will report to and support the Head of Customer Resolution. This operational leadership role will help ensure...
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ALLIANZ AUSTRALIA SERVICES PTY LTD-Melbourne VIC
with regulatory expectations and industry standards. Maintain and oversee Complaint Management Systems, fostering organization and efficiency in tracking and resolving issues. Collaborate with teams and stakeholders to enhance processes, drive meaningful...
ANZ Banking group-Melbourne VIC
manage teams that are responsible for fair and consistent customer outcomes for complaints escalated via internal channels, AFCA, and other industry bodies and interest groups. The Senior Manager will report to and support the Head of Customer Resolution...
Pullman-Melbourne VIC
touchpoint.
Maintaining a proactive approach to complaint handling and be confident in resolving issues.
Actively upselling and promoting special promotions or facilities available within the hotel.
Managing administrative and data entry for guest...
Australia and New Zealand Banking Group Limited-Melbourne VIC
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Case Manager
Department: AR Customer Resolution Complaints Resolution
Division: Australia Retail
Location: Melbourne
About Us
At ANZ, we’re dedicated to creating a world where people...
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Stockland-Melbourne VIC
We are looking for a Community Manager to join and be part of our fantastic over-50’s lifestyle communities’ business.
An exciting time to come into this multi-faceted role, based at our Stockland Halcyon Highlands, in Mickleham, northeast...
Telecommunications Industry Ombudsman-Melbourne VIC
are connecting people, building trust, and delivering fairness. Within this role as Manager, Reviews and Complex Cases, you will play a crucial role in managing the delivery of the TIO’s vision and be a key contributor to the success of the Operational Excellence...
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ROBERT WALTERS AUSTRALIA-Melbourne VIC
External Dispute Resolution Case Managers
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About Our Client
Our client is committed to fostering a world where individuals and communities flourish, with a mission to enhance the financial wellbeing and sustainability of millions...
QBE Insurance-Melbourne VIC
contract Open on locationYour new roleAs the Learning and Development Specialist you will partner with business leaders to build and implement learning and development solutions including mandatory training and complaint training for QBE partners.
You...
Superloop-Melbourne VIC
and resolve ongoing unresolved customer issues to improve customer experience, reduce repeat contacts, and build trust and brand loyalty among impacted segments.
Key Responsibilities
• Complaints Management: Handle product complaints received through various...
Ramsay Health Care-Melbourne VIC
in leading Quality & Risk programs, including accreditation, continuous improvement, and complaint and incident management within a healthcare setting.Practical experience in workforce planning, roster optimisation, and fostering a positive and collaborative...
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