Complaint Manager Jobs in Victoria
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Search Results - Complaint Manager Jobs in Victoria
Insurance Australia Group Limited-Ballarat VIC
customer experience and identify potential systemic issues.
You’ll share your analysis with business units and report outcomes to various audiences, including senior management and the Board. You’ll be key in enhancing our complaint reporting systems...
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5 similar jobs: Brisbane, Cairns, Melbourne, Bendigo, Townsville
Telecommunications Industry Ombudsman-Melbourne VIC
this role you will play a crucial part in managing the delivery of the TIO’s vision and be a key contributor to the success of the Operational Excellence Team. Forward thinking and collaborative, you will influence positive change and success.
Job...
Insurance Australia Group Limited-Ballarat VIC
experience and identify potential systemic issues.
You’ll share your analysis with business units and report outcomes to various audiences, including senior management and the Board. You’ll be key in enhancing our complaint reporting systems, focusing...
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2 similar jobs: Melbourne, Bendigo
At-Melbourne VIC
Senior Manager, Strategic Communications Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re...
Australia and New Zealand Banking Group Limited-Melbourne VIC
is a key contributor and partner with the Complaints Team. As a champion for quality and fair customer outcomes and meeting regulatory obligations, the Divisional Capability & Quality Specialist:
• Drives efficient and effective complaint management...
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2 similar jobs: Ballarat, Bendigo
George Migration-Melbourne VIC
Title: Night Gaming Manager (Duty Manager)
Occupation: Licensed Club Manager (ANZSCO 141411)
Company Name: Doxa Community Club
Trading Name: Central Point
Location: VIC 3000
Salary: 73,150k – 75,150k (plus super)
Hours: Full time
Experience...
workforceaustralia.gov.au -
State Of Victoria-Melbourne VIC
will be responsible for supporting a team of legal staff including rostered supervision duties, encouraging high performance, responding to inbound and outbound escalated enquiries, auditing calls, supporting complaint handling, and legal compliance matters whilst...
National Australia Bank-Melbourne VIC
strategy for complaint management across all of NAB Resolve.
In this role, you will:
• Motivate and inspire a high performing team that manages complex complaints.
• Lead and support case managers with AFCA complaints and maintain a highly respected...
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2 similar jobs: Bendigo, Ballarat
Recruitment Innovations Pty Ltd-Wangaratta VIC
Alpine Hotel Bright, part of the Jacob Group is currently recruiting for a qualified and experienced Restaurant Manager to join their team in Bright VIC.
The successful candidate will need to:
• Take responsibility for the Restaurant while...
workforceaustralia.gov.au -
ROBERT WALTERS AUSTRALIA-Ballarat VIC
items for the General Manager.
What We're Looking For:
1. Previous experience in complaints handling or a customer service environment.
2. A mature outlook with proven experience managing sensitive matters.
3. Strong attention to detail, time...
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2 similar jobs: Melbourne, Bendigo
CSG Systems-Australia
and expose yourself to experiences that you can apply quickly to enhance results An individualist – you succeed by leading your own projects and producing impactful outcomes A time-manager – you know how to reprioritize when moving parts are dependent...
Energy and Water Ombudsman (Victoria) (EWOV)-Geelong VIC
on quality assurance, process improvement, and service excellence.
• Experience in dispute resolution, case management, or complaints handling within an ombudsman scheme or similar environment. Deep understanding and experience of external dispute resolution (EDR)...
Latham, The Pool Company-Australia
communications. Offers expertise and takes ownership of consumer complaints, seeing through to resolution. What You Bring to the Table: (Qualifications) Associates degree with technical certification and a minimum of five years of technical experience preferred...
ClearCompany-Melbourne VIC
will initially run ASAP until 30 Sept 2025, with flexible working arrangements including 2 in-office anchor days and a third day based on stakeholder needs, alongside two days of remote work. Key Responsibilities: Strengthen the EPA's complaints management...
At-Melbourne VIC
with a sound business understanding. Your role will be varied and will include: Anticipating and proactively supporting the prevention and management of legal and compliance risks facing all aspects of the business operations. Draft, develop, advise...
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