Call Centre Operations Manager Jobs in Newcastle
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Search Results - Call Centre Operations Manager Jobs in Newcastle
AccountAbility-Newcastle NSW
Experience in managing people and handling high-volume operations.
• Proficiency in generating reports from CRM systems and using Excel.
• Dealing with escalations and the ability to diffuse situations.
• Happy with working 5 days in the office.
• Full...
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Demant Polska-Newcastle NSW
network.
3. Significant experience in CRM systems e.g. Salesforce, Microsoft CRM or SAP CRM preferred.
4. Knowledge and experience with call centre operations an advantage.
5. Experienced in designing & documenting workflow processes.
6. Retail, Insurance...
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The Law Society of New South Wales-Newcastle NSW
and optimising call centre operations for efficiency and effectiveness.
• Experience in triage or incident management, including developing and implementing processes and protocols.
• Strong customer service background, focusing on providing exceptional customer...
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Richemont-Newcastle NSW
To contribute to team success, you will have:
1. 2+ years of management experience in a retail/customer service environment. Experience in a call centre setting is a plus.
2. Fluent English – both written and verbally.
3. Proficiency with Microsoft Office...
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eFinancialCareers Ltd.-Newcastle NSW
of SS&C Business Rules at take-on and for incremental changes
Service Management
1. Point of escalation for SS&C service issues - registry processing, call centre, IT infrastructure. The Operations Service Delivery Analyst will work with stakeholders...
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