Call Centre Operations Manager Jobs
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Search Results - Call Centre Operations Manager Jobs
Bosch Home-Moe VIC
The Customer Interactions Center Manager is responsible for overseeing operations across Australia, New Zealand, and Manila, with a strong emphasis on leadership and fostering a positive, supportive and high-performance work culture.
This role is dedicated...
My Implant Dentist-Australia
and call centre management and exceeding targets
• Data-driven mindset with a focus on optimising sales processes
• Experience in driving change and improvement initiatives through the use of CRM
• Experience in identifying key areas for improvement and leading...
Earworx-Hobart TAS
Are You The Motivated and Dynamic Team Member that We Are Looking For? Our established Hobart based call centre is ready and waiting for you as we are bursting at the seams!! - do you want to join our amazing Nationwide Team? If so and you love...
Buscojobs-Australia
required
Are you an experienced Call Centre Team Leader with a proven track record of managing teams of 10 or more in a high-volume customer service environment? A NSW Government agency is seeking a motivated leader to oversee frontline operations...
Bosch Home-Monash ACT
The Customer Interactions Center Manager is responsible for overseeing operations across Australia, New Zealand, and Manila, with a strong emphasis on leadership and fostering a positive, supportive and high-performance work culture.
This role is dedicated...
appcast.io -
Chemist Warehouse-Perth WA
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CCA Recruitment Group-Perth WA
service, complaints, and some technical/operational support. The site has a team of approximately 90 FTE, and your direct reports will include operational teams and Workforce Management.
This Head of Call Centre Operations Fixed-term contract will last 18...
Michael Page Australia-Brisbane QLD
Keeping: Updating customer records, managing databases, and ensuring all interactions are logged accurately.
• Meeting KPI
• Collaboration: Working closely with other team members and departments to ensure smooth operations and excellent customer...
WEX Inc.-Melbourne VIC
Operational Execution
• Oversee daily operations of multi-functional call centre teams across the region.
• Lead, mentor, and develop team managers and agents to drive service excellence and engagement.
• Identify and implement workflow improvements...
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Accor-Gold Coast QLD
on track from initiation through to delivery. We are looking for someone who thrives in a fast-paced environment, and has a strong project management background in call centre environments.ResponsibilitiesLeveraging your expertise in project management you...
iSelect-Melbourne VIC
Proficiency in MS Office (Access, Excel, Word, Outlook). Familiarity with SQL is preferred but not required.
• A solid understanding of both inbound and outbound call centre operations.
• Basic KPIs and call Centre metrics understanding
• Experience...
appcast.io -
Wilson-Toowoomba QLD
Centre
• Toowoomba.
• Shifts available: 20 hours per week
• Friday - Sunday
• Casual opportunityReporting to the Car Park Manager, this exciting role will expose you to all aspects of car park operations within Toowoomba with focus on friendly, efficient...
Healthe Care-Sydney NSW
best describes your right to work in Australia?
• How many years' experience do you have as an Operations Consultant?
• Have you worked in a call centre before?
• What's your expected annual base salary?
• Do you have customer service experience?
#J...
Peak Nano-Cleveland QLD
in the Quality Management System Collaborate with Continuous Improvement, Quality, and Operations personnel to improve quality, reduce costs, and deliver on customer expectations.
Required Qualifications
• 7+ years of experience in Quality Control, with 3...
Buscojobs-Australia
efficiency.
• Identify and implement best practices to streamline call centre operations and improve overall effectiveness by establishing and maintaining high customer satisfaction (CSAT) and Net Promoter Scores (NPS), ensuring a seamless customer experience...
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