Call Centre Operations Manager Jobs
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Secure IQ ServicesSydney NSWappcast.io
Job Title:Call Centre Manager
Location:Sydney, NSW
Working Hours:Central Standard Time (9 AM - 5 PM)
Role Type:Full-Time
We're looking for a Call Centre Manager to lead customer care operations and oversee end-to-end insurance claims handling...
JJ's Waste & Recycling - AustraliaDandenong VIC
timeframes.
• Manage incoming and outgoing correspondence, including follow‑ups, escalations and preparation of outgoing communications.
• Collaborate closely with Operations, Sales, Administration and Management teams to facilitate information flow...
RandstadNewcastle NSW
saving impact every single day.
Your New Role
As the Night Shift Team Leader, you will take ownership of the critical overnight operations within the 000 emergency call centre. Leading a dedicated team of up to 15 call centre staff, you will balance two...
2 similar jobs: Sydney, Tamworth
Lumia CareNewcastle NSW
Lumia Care in Sydney is seeking a Workforce Operations Manager to lead the coordination, performance and optimisation of our nationwide workforce across aged care, disability and healthcare programs.
You will oversee a team of 3 direct reports...
Palliative Care SAAdelaide SAappcast.io
Call Centre - Customer Service Officer ASO2 - SA PATHOLOGY (POOL)
Job no: 916953
Work type: Full time
Location: Adelaide CBD
Categories: Administration, Business and Management
Central Adelaide Local Health Network
Statewide – SA Pathology...
Lumia CareTamworth NSW
Lumia Care in Sydney is seeking a Workforce Operations Manager to lead the coordination, performance and optimisation of our nationwide workforce across aged care, disability and healthcare programs.
You will oversee a team of 3 direct reports...
GiveTelSydney NSW
monitoring performance, and providing regular reports and insights to clients. The Client Account Manager will work closely with internal teams such as operations, call center supervisors, and data/analytics to optimize campaign results and supporter...
RandstadCairns QLD
a customer service, call center, account management, or hospitality operations environment .
• Highly comfortable running reports and utilising Microsoft Excel to analyse data, track team performance stats, and guide workflows.
• Experience working...
2 similar jobs: Townsville, Brisbane
Probe CxMelbourne VIC
leading teams of managers or senior contributors.
• BPO / Contact Centre DNA: A deep, practical understanding of call centre operations. You know how to translate operational metrics (AHT, CSAT, FCR) into targeted, actionable learning strategies.
• Change...
New Economy Minerals JobsSydney NSW
facilities management, a result-driven individual with strong technical (electrical/mechanical) understanding and the drive and vision to take our data center engineering operations to the next
level. The role will report to the DCEO Manager...
Dragonfly InternationalCaloundra QLDappcast.io
Come transform the future with us! What is a typical workday? This is an exciting opportunity for an Operations Support Team Member seeking stability, career progression, and a pathway into logistics management. With two positions available, we...
AmazonMelbourne VIC
fairly, thoroughly, and with integrity.
About the role
We're looking for a Senior Workplace Investigations Manager to lead complex employee relations and workplace investigations across our Australian Operations network. This is a brand new role...
Hiya HealthRedcliffe QLD
and reports.
Assisting clinics with diary management.
About You
Exceptional communication skills: You are naturally friendly and engaging.
Customer service & Admin experience: Prior administrative experience is essential.
Call center experience: Prior...
PACK & SEND AustraliaSydney NSW
and advocacy
• Lead, support and assist the Network Sales and Operations (NSO) Managers and the Franchise Partners to identify and win Pack & Send LIVE customers in their respective franchise territories
• Lead all major Tender and Request for Proposal (RFP)...
Teachers Mutual Bank LimitedSydney NSW
and identify opportunities to improve planning assumptions and processes
• Partner with operations leaders, team managers and support functions to communicate staffing risks, gaps, and recommendations
• Produce regular and ad hoc reporting on workforce...
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