Call Centre Operations Manager Jobs in Melbourne
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Search Results - Call Centre Operations Manager Jobs in Melbourne
State of Victoria-Melbourne VIC
You will bring operational expertise, strong leadership skills, and a focus on performance, safety, and impact.
Ideal candidates will have significant experience managing high-volume call centre operations, preferably in crisis support, community...
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Tesla-Melbourne VIC
in the operation of their energy storage systemDetermine if a technical solution can be resolved via phone or if service or further diagnostics is neededCommunicate customers concerns with NOC Managers, Service Engineering, or Field Service as necessaryAccurately...
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Concentrix-Melbourne VIC
Job Title:
Team Leader - Operations (Mandarin)
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing...
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Medibank Private Limited-Melbourne VIC
Strait Islander candidates, those with disabilities, and LGBTQIA+ individuals. For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au .
Job Segment: Payroll, Operations Manager, Call Center...
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Medibank Private Limited-Melbourne VIC
industries is a plus.
Nice to Have:
• Experience with call centre support tools or help centre content management.
• Familiarity with digital servicing in high-volume customer environments.
• Previous work with organisations like Medibank or similar...
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TeleTech Holdings, Inc.-Melbourne VIC
of the customer experience as well as the overall success of the team.
During a Typical Day, You’ll
• Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence...
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iSelect-Melbourne VIC
Work closely with partners to streamline call centre operations, ensuring efficiency and a superior customer experience.
• Manage daily operations and financial outcomes, including P&L, cost margins, and compliance, to consistently meet performance...
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Tesla, Inc.-Melbourne VIC
optimal confidence in the operation of their energy storage system
• Determine if a technical solution can be resolved via phone or if service or further diagnostics is needed
• Communicate customers' concerns with NOC Managers, Service Engineering...
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Kinsley Power Systems-Melbourne VIC
Successful applicants will undergo relevant pre-employment checks to meet our safeworking standards.
Remuneration for this position will be in line with the V/Line Rail Operations and Administrative Employees Agreement 2023 or Asset Management Enterprise...
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