Call Centre Operations Manager Jobs in Melbourne
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Search Results - Call Centre Operations Manager Jobs in Melbourne
Concentrix-Melbourne VIC
Job Title:
Microsoft O365 & SCIM Team leader
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates...
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Origin Energy-Melbourne VIC
within the energy industry or aligned.
• Strong commercial acumen and understanding of customer segments.
• Proven ability to lead teams and manage call centre operations.
• Excellent problem-solving, negotiation, and stakeholder engagement skills...
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Melbourne Park-Melbourne VIC
Call Centre, Venue Communication Centre).
• Monitor and close out incidents using the 24/7 Incident Management System.
• Liaise with emergency services and key stakeholders to ensure a safe and seamless tournament.
What You'll Bring
• Strong background...
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WILSON GROUP-Melbourne VIC
Manager, this exciting role will expose you to all aspects of car park operations within the QE11 Medical Centre Car Park, with a focus on friendly, efficient customer service. On a daily basis, you will have responsibility for the efficient operation...
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Lineage-Melbourne VIC
with Sales, Operations, and Revenue Management to optimize customer satisfaction and profitability.
• Support new customer onboarding and ensure smooth adoption of technology platforms like Salesforce Service Cloud and Lineage Link.
• Act as a strategic...
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DNA Talent-Melbourne VIC
to call centre software/platforms, payment gateways and SMS providers.
• Dealings with file and transmission encryption
• Exposure to managing the compliance processes that come with operating in a Payment Card Industry Data Security Standard (PCI-DSS...
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City of Kingston Careers-Melbourne VIC
in a customer‑centric call centre or customer service environment, with proven expertise in supporting service delivery and managing customer service systems such as Genesys Cloud.
• Strong knowledge of call centre technology, multi‑channel platforms, data...
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Wilson Group-Melbourne VIC
Security Operations Centre Operator in Rotorua - On call
Kia haumaru ai tatou katoa
We’re FIRST Security, one of New Zealand’s market leaders in security.
About the role
We have a on call casual opportunity to join our Rotorua team...
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Acquire-Melbourne VIC
skill staff* Drive improvement projects and ensure all staff are actively working towards achieving targets and KPIs as set by Operations Manager – daily/weekly/monthly* Liaise with Operations Manager to identify strategies and ways to improve efficiency...
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Danaher - Global-Melbourne VIC
product inquiries.
Location: This position reports to the Service Admin Manager and is part of the Service team located in Mount Waverley, Melbourne and will be an on-site role.
Responsibilities
• Coordinate Service Operations: Manage part ordering...
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Fisher & Paykel Appliances-Melbourne VIC
or night to the workshop.
Your Key Responsibilities
• Repair and fully test the operation of the product ensuring full customer satisfaction
• Develop and maintain superior product knowledge through all training media, service manuals and training sessions...
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Stillwell Management Consultants-Melbourne VIC
ago
General Manager – Clinical Operations & Service Delivery
Brunswick, Victoria, Australia 2 days ago
Centre Director, Advanced Defence Research and Enterprise
Melbourne, Victoria, Australia A$180,254.00-A$232,180.00 1 week ago
Centre Director...
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Origin Energy-Melbourne VIC
we manage and publish content in our CMS platforms (primarily WordPress), ensuring our customer experiences are consistent, compliant and accessible. You’ll collaborate closely with teams across Marketing, Digital and Operations to continuously...
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Tesla-Melbourne VIC
and services.
• Foster open communication with key stakeholders, higher-level support teams, and technical leaders to set targets for quality, speed, cost, and interdepartmental processes, while sharing knowledge and scaling operations.
• Collaborate...
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Crawford & Company-Melbourne VIC
publicly listed claims management company operating in more than 70 countries. Crawford has been in operation for over 80 years and is committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic...
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