Call Centre Operations Manager Jobs in Victoria
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Search Results - Call Centre Operations Manager Jobs in Victoria
WEX Inc.-Melbourne VIC
Operational Execution
• Oversee daily operations of multi-functional call centre teams across the region.
• Lead, mentor, and develop team managers and agents to drive service excellence and engagement.
• Identify and implement workflow improvements...
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Intellihub Group-Melbourne VIC
conversion rates and customer experience
• Managing lead distribution, sales forecasts, pipeline performance, and HubSpot CRM usage
• Driving sales strategies across inbound, outbound, and online channels
• Collaborating with Marketing, Operations...
State of Victoria-Melbourne VIC
You will bring operational expertise, strong leadership skills, and a focus on performance, safety, and impact.
Ideal candidates will have significant experience managing high-volume call centre operations, preferably in crisis support, community...
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Orikan Australia-Melbourne VIC
Job Category: Call Centre and Customer Service
Orikan is a world-class provider of a complete range of parking technology solutions that support real communities. From meters, maintenance, and sensors to infringement management, digital permits...
WEX Inc.-Melbourne VIC
call centre operations.
• Conduct regular audits of calls, emails, and chats to ensure standards are met.
• Provide actionable feedback and collaborate with team leaders to address performance gaps.
• Ensure compliance with regulations, company policies...
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Good Guys Group-Melbourne VIC
are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job Description
As an Inside Sales Account Manager, you'll deeply understand client needs, taking a leading role in seamless end...
Cable & Wireless (Seychelles) Limited-Geelong VIC
Customer Service Full-time Victoria, Mahe Posted Apr 30, 2025
We are currently hiring a Manager Customer Services who will be responsible for leading the Customer Service teams and managing the operation of all Centres (Mahe, Praslin, and La Digue...
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GMHBA-Geelong VIC
systems, and products.
• Demonstrated knowledge of call center operations, metrics, and related technology.
• Tertiary qualification in a relevant area (e.g., business, finance, frontline management) or equivalent experience.
• Access to R&R Program...
Mecca Recruitment Group-Melbourne VIC
are met.
2. Provide coaching, development, and motivation to the team, fostering a member-centric service culture.
3. Oversee intraday management of operations and assist with escalated calls and complex enquiries.
4. Collaborate with internal...
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CourseFinder Australia Pty Ltd-Geelong VIC
How to Become an Accounts Clerk: Australian Careers in Finance
The role of an Accounts Clerk is a vital component in the financial operations of any organisation. Accounts Clerks are responsible for managing and monitoring creditor and debtor...
Tesla-Melbourne VIC
in the operation of their energy storage systemDetermine if a technical solution can be resolved via phone or if service or further diagnostics is neededCommunicate customers concerns with NOC Managers, Service Engineering, or Field Service as necessaryAccurately...
tesla.com -
Kincare-Ballarat VIC
in Croydon but mostly in the field with your team. This is a Monday to Friday role (8:30am-5pm approx).
About you:
• Proven team leadershipexperience (of 25 people+) within the call centre, retail, hospitality, or similar industry.
• Previous experience...
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2 similar jobs: Melbourne, Bendigo
DEE RECRUITMENT PTY LTD-Melbourne VIC
Contact Centre
Work Order Coordinator / Call Centre Agent
Melbourne, Victoria, Australia 12 hours ago
Customer Service Manager - Behind the Meter
Melbourne, Victoria, Australia 2 weeks ago
Customer Experience Coordinator - Traineeship
Derrimut...
Aussie Broadband Limited-Morwell VIC
As our Senior Residential Customer Service Manager you will play a key role in the leadership and strategic direction of the business. To be successful in the role you will possess:
• Practical experience in overseeing the operations of a contact centre...
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BYD Australia-Melbourne VIC
and willingness to explore new service models.
6. Tech-savvy with experience in phone management systems or customer service operation platforms, and service design and innovation capabilities.
7. Proactive problem-solver and solution-seeker.
8. Excellent time...
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