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Call Centre Operations Manager Jobs in Sydney

1 - 15 of 23
1 - 15 of 23
Search Results - Call Centre Operations Manager Jobs in Sydney
Commonwealth Bank-Sydney NSW
personal and institutional online trading customers. The Virtual Relationship Management (VRM) Crew is responsible for designing and implementing go to market propositions using Agentic AI approaches which would plug into branch, digital, call centre...
The Law Society of New South Wales-Sydney NSW
experience overseeing teams, managing workflows, and optimising call centre operations for efficiency and effectiveness. Experience in triage or incident management, including developing and implementing processes and protocols for handling incoming...
appcast.io -
First Financial Bank-Sydney NSW
Abilene, Texas, United States Starting Pay Rate: $18.00 per hour This is not a remote/hybrid position. The incumbent will be required to work on-site, in our Operations Center located in Abilene, Texas. Saturday hours and holiday hours may...
Johnson Controls, Inc.-Sydney NSW
Oversight: Managing call center operations, ensuring timely and accurate processing of service requests while maintaining high customer satisfaction levels.  •  Order Management: Overseeing the order management process, ensuring accurate tracking...
appcast.io -
TikTok-Sydney NSW
Resource Planning Analyst, AI Data Service And Operations - Trust and Safety Get AI-powered advice on this job and more exclusive features. Responsibilities About Building a world where people can safely discover, create and connect. The Trust...
hipages Group-Sydney NSW
prioritise, and track support requests in a ticketing system, ensuring timely resolution and escalation of issues when needed.  •  Assist with IT operations tasks, including system upgrades, patch management, and software installations.  •  Engage with third...
appcast.io -
ClearView Wealth Limited-Sydney NSW
Team Leader – Fastrack New Business & Priority Service & Suspense Management  •  Operations management  •  Distribution – BDM’s / BDA’s  •  Product  •  Call Centre  •  IT  •  Finance  •  Legal & Compliance Qualifications Required  •  Experience in people management...
DirectIT Pty Ltd-Sydney NSW
As the Quality Assurance Manager, you will be responsible for ensuring the quality of our telemarketing operations by monitoring, evaluating and coordinating systems. You will be responsible for identifying areas of improvement and making recommendations to management...
workforceaustralia.gov.au -
United Cellars-Sydney NSW
of Sales to lead our Call Centre Sales, Customer Service, and Wine Auctions division. This role, based in Sydney, offers hybrid work flexibility, allowing a mix of office and remote work. Reporting directly to the CEO, you will play a key role in driving...
TeleTech Holdings, Inc.-Sydney NSW
administrative tasks related to CRM management, which can include case allocation and data loads.  •  Adhere to Contact Center Policies and Procedures.  •  Complete training courses as directed by Operations and/or Training.  •  Develop and maintain professional...
appcast.io -
Koala-Sydney NSW
and operations that meet or exceed our NPS/CSAT & CES targets  •  Engage with our customers across a number of platforms: live chat, phone, email, social media enquiries & onsite showroom  •  Responding to high volume customer enquiries, requests and communications...
workable.com -
Lincoln Electric-Sydney NSW
complaints / issues  •  Formal training as decided by Customer Service Manager ANZ Job Requirements Minimum of 2 years experience working in a Customer Service environment Strong customer service focus, call centre experience highly desirable Experience...
appcast.io -
Sydney NSW
Sydney or Brisbane | Sub $100m Business Unit | 550+ Staff | Executive Leadership Role Join one of Australia's most successful and dynamic... Location: Sydney NSW View more detail / apply
workforceaustralia.gov.au -
BlueWave Talent-Sydney NSW
candidate with 4 plus years' experience in customer service, call centre or account management.  •  CBD based; Fully stocked kitchen!  •  $80,000.00 - $90,000.00 + super + Bonus The Company: My client is a leading global online platform for business loans...
Cover Genius-Sydney NSW
New South Wales, Australia 2 weeks ago Product Owner eMeds - (Health Manager Level 4) - Digital Health and Innovation Sydney, New South Wales, Australia 6 days ago Chatswood, New South Wales, Australia 3 hours ago Product Owner - VRM Call Centre...
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