Call Centre Operations Manager Jobs in Sydney
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Search Results - Call Centre Operations Manager Jobs in Sydney
Randstad-Sydney NSW
and communities thrive in a connected world.
Your New Role
As the Night Shift Team Leader, you will take ownership of the critical overnight operations within the 000 emergency call centre. Leading a dedicated team of up to 15 call centre staff, you will balance...
Thesydneycentre-Sydney NSW
and clear advancement paths to supervision, trainer roles and operations management. This opportunity suits motivated individuals who thrive in a fast-paced environment and value reliable attendance, strong communication, and teamwork.
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Lumia Care-Sydney NSW
Lumia Care in Sydney is seeking a Workforce Operations Manager to lead the coordination, performance and optimisation of our nationwide workforce across aged care, disability and healthcare programs.
You will oversee a team of 3 direct reports...
Lumia Care-Sydney NSW
for a fast-paced dynamic Operations Manager in Sydney to lead from the front and drive meaningful outcomes as we grow into the future.
Why You'll Love This Role
• Senior leadership role
• Lead workforce operations across a growing national organisation...
Thesydneycentre-Sydney NSW
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX...
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Lumia Care-Sydney NSW
for a fast-paced dynamic Operations Manager in Sydney to lead from the front and drive meaningful outcomes as we grow into the future.
Why You'll Love This Role
• Senior leadership role
• Lead workforce operations across a growing national organisation...
Thesydneycentre-Sydney NSW
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX...
appcast.io -
SARAH & SEBASTIAN-Sydney NSW
supplies.
Store Support: Call center help desk for retail stores.
Store Maintenance: Manage and approve maintenance requests.
ABOUT YOU
Experience: You have at least 3 years of experience in a retail operation role with a proven track record improving...
Zurich Cover-More-Sydney NSW
Job Category: Call Centre and Customer Service
Senior Technical Manager
As a Senior Technical Manager, you’ll play a pivotal role in elevating technical capability and driving operational excellence across our Customer Service & Operations...
Teachers Mutual Bank Limited-Sydney NSW
opportunities to improve planning assumptions and processes
Partner with operations leaders, team managers and support functions to communicate staffing risks, gaps, and recommendations
Produce regular and ad hoc reporting on workforce performance, including...
Amazon Web Services (AWS)-Sydney NSW
on relevant topics related to enterprise IT call centers and infrastructure.
• Enterprise call center / telecomm implementation and operations experience
• Software Development / DevOps experience with integrating contact center platforms, CRMs, WFMs and AI...
BYD Harmony Auto Australia-Sydney NSW
and converting sales opportunities by responding to leads quickly, qualifying customers, booking appointments, and following up consistently until the vehicle is sold.
Key Responsibilities
Lead Management
Respond to online, phone, and website enquiries promptly...
Thesydneycentre-Sydney NSW
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX...
appcast.io -
Clover-Sydney NSW
feedback and coaching to call centre and operations staff to improve quality.
• Drive communications to merchants following LTR/NPS feedback and lead initiatives to improve satisfaction and retention.
• Maintain accurate case records and activity...
Thesydneycentre-Sydney NSW
POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX...
appcast.io -
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