Call Centre Operations Manager Jobs in Sydney
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Search Results - Call Centre Operations Manager Jobs in Sydney
Quay Appointments-Sydney NSW
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Are you an experienced Call Centre Team Leader with a proven track record of managing teams of 10 or more in a high-volume customer service environment? A NSW Government agency is seeking a motivated leader to oversee frontline operations...
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Intuit Inc.-Sydney NSW
to realise value from our platform to drive loyalty, advocacy and retention, as well as drive ecosystem revenue growth. Customer success and support expert, with demonstrated strength managing or working with customer support organisations and operations...
ResMed Inc-Sydney NSW
efficiency.
• Identify and implement best practices to streamline call centre operations and improve overall effectiveness by establishing and maintaining high customer satisfaction (CSAT) and Net Promoter Scores (NPS), ensuring a seamless customer experience...
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DirectIT Pty Ltd-Sydney NSW
As the Quality Assurance Manager, you will be responsible for ensuring the quality of our telemarketing operations by monitoring, evaluating and coordinating systems. You will be responsible for identifying areas of improvement and making recommendations to management...
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Cushman & Wakefield-Sydney NSW
in staff management, talent development, and performance assessment.
• Strong knowledge of financial approvals, fixed asset management, and procurement processes.
• Ability to oversee call center operations, ensure timely reporting, and manage customer...
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Equifax, Inc.-Sydney NSW
to use different tools, systems, and applications.
• Experience with administrative processing ideally within a complex corporate environment.
• Time management skills, working well to deadlines with minimal supervision.
• An eye for detail, excellent...
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Rhino-Rack-Sydney NSW
powered chatbot solutions, enhance global customer support operations, and ensure a seamless customer experience. Your leadership will be crucial in managing staff, optimizing customer service software, analyzing performance insights, and driving a high...
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Westpac Group-Sydney NSW
experience in financial management, forecasting, and stakeholder management, in a call centre or telecommunications environment in any industry.
You must also maintain exceptional problem-solving skills and adaptability, as well as the ability to think...
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Sonova AG-Sydney NSW
experience and performance excellence
• Providing regular reporting and analysis of key call centre metrics to the leadership team
• Promoting suitable audiology solutions via existing or new products, services and/or offers
• Managing the daily operations...
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Healthcare Professionals Group-Sydney NSW
Customer Care Associate Manager (BH-42698-1)
Location: East Ryde, Australia
Sector: Call Centre & Customer Service
Salary: $125,000.00 to $135,000.00 per annum
Benefits: Great company benefits
• $120,000 - $135,000 + Super + 10% annual bonus...
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Helloworld Group-Sydney NSW
Supporting Call Centre Operations departments as required.
• Maximizing sales opportunities by upselling & cross-selling.
• Actioning all relevant email inboxes daily (e.g. sales, reservations, etc.)
• Providing feedback & suggestions to streamline processes...
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Médecins Sans Frontières Australia & Médecins Sans Frontières New Zealand-Sydney NSW
Supporter Relations Officer - Donor Facing
Posted: 25/02/2025
Closing Date: 04/04/2025
Job Type: Permanent Full Time
Location: Sydney, NSW
Job Category: Business Operations
Médecins Sans Frontières/Doctors Without Borders (MSF)...
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Sydney Water-Sydney NSW
and insights into property development, metering, and rating enquiries.
This is not a call centre role, but you will occasionally collaborate with our Contact Centre team to address customer concerns. On occasion, you may need to visit the field to assist...
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