Call Centre Operations Manager Jobs in Sydney
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Search Results - Call Centre Operations Manager Jobs in Sydney
Quay Appointments-Sydney NSW
required
Are you an experienced Call Centre Team Leader with a proven track record of managing teams of 10 or more in a high-volume customer service environment? A NSW Government agency is seeking a motivated leader to oversee frontline operations...
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DirectIT Pty Ltd-Sydney NSW
for ensuring the quality of our telemarketing operations by monitoring, evaluating and coordinating systems. You will be responsible for identifying areas of improvement and making recommendations to management for process improvement.
You will work closely...
workforceaustralia.gov.au -
TeleTech Holdings, Inc.-Sydney NSW
administrative tasks related to CRM management, which can include case allocation and data loads.
• Adhere to Contact Center Policies and Procedures.
• Complete training courses as directed by Operations and/or Training.
• Develop and maintain professional...
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Macquarie Technology Group-Sydney NSW
Business telecommunications connectivity solutions and Integrated solutions for B2B environments.
• Integrated calling solutions and Call Centre operations
• Network: internet, connectivity, load balancing, observability, DNS and High availability: multi...
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PTP-Sydney NSW
with IVRs
• Familiarity with Call Center Systems Operations
#J-18808-Ljbffr...
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Helloworld Group-Sydney NSW
Supporting Call Centre Operations departments as required.
• Maximizing sales opportunities by upselling & cross-selling.
• Actioning all relevant email inboxes daily (e.g. sales, reservations, etc.)
• Providing feedback & suggestions to streamline processes...
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Rentokil Pest Control South Africa-Sydney NSW
the smooth and efficient operation of our busy office.
Our culture is important to us—we enjoy a fun, collaborative, and supportive work environment where we find time to have a laugh while maintaining high productivity. We service the entire South East...
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Percepta LLC-Sydney NSW
tasks related to CRM management, which can include case allocation and data loads.
• Adhere to Contact Center Policies and Procedures.
• Complete training courses as directed by Operations and/or Training.
• Develop and maintain professional working...
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Class Limited-Sydney NSW
effective problem solving and time management skills in client service operations.
• Other service-related queries as required and to be assigned by your team leader
• Answering phone calls from key advisers and servicing their needs including adviser...
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DFP Recruitment-Sydney NSW
and web enquiry forecasting for operation planning and senior leadership.
• Intra-day Monitoring and Updating – Updating the system in real time and coordinating with leadership to update absences, adherence to schedule and queue management.
• Leave...
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