Help Desk Jobs in Melbourne
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Search Results - Help Desk Jobs in Melbourne
University of Houston-Downtown-Melbourne VIC
Job Title: Non-College Work Study I, User Support Services (STU002012)
Location: Academic Building
DUTIES
1. Answers IT Service Desk phone
2. Provides data entry for User Support Services using an online help desk ticketing system
3. Greets UHD...
appcast.io -
Grow Talent-Melbourne VIC
or email in a Helpdesk environment.
• Identify complex technical issues and escalate them effectively to senior staff or external vendors.
• Log and document technical solutions and update users throughout the problem-resolution process.
• Develop...
workable.com -
Dubber-Melbourne VIC
What’s You'll Bring?
• You will have 2+ years of customer service experience. Experience within telecommunications particularly with supporting unified communication platforms is highly desired
• You have experience with common help desk ticketing...
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Grow Talent-Melbourne VIC
or email in a Helpdesk environment.
• Identify complex technical issues and escalate them effectively to senior staff or external vendors.
• Log and document technical solutions and update users throughout the problem-resolution process.
• Develop...
workable.com -
Deakin University-Melbourne VIC
Experience managing and leading a team to successful outcomes.
• Experience overseeing the day-to-day operations of a help desk or support services team in a large complex organisation.
• Knowledge of and technical expertise in maintaining service quality...
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Rex Tec-Melbourne VIC
installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Excellent communication relationship-building and internal customer service skills
• Willing to work off-hours and weekends when required for projects or emergency...
surfingwave.app -
Universal Pictures-Melbourne VIC
tickets are responded to in an efficient and effective manner.
• Resolve tickets in a timely manner to meet SLAs that contribute to an acceptable level of service.
• Support ticket triage, resolution, or escalation using the helpdesk system.
• Follow...
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CBRE-Melbourne VIC
the AP inbox
• Bank guarantee register maintenance and contractor invoice exception management
• Create PO utilities contracts etc in helpdesk: Stats. Mgmt fees. Valuation.Sustainability (Envizi)
• Monthly tenant billings and recharges, including issuing...
surfingwave.app -
D2L-Melbourne VIC
Some experience providing customer service.
• Relevant work experience in a similar role:
• Experience working in a Helpdesk environment is considered an asset.
• LMS experience – user, administration, and/or support is considered an asset...
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Logicalis Australia-Melbourne VIC
as the most valued Architects of Change. Our people have moved from Help-desk to Cloud-Engineering, from Sales to Management, from Operations to Senior Leadership. People here can have an idea, make a plan, and see it through. You can enjoy genuinely impacting...
workable.com -
Multiview Corporation-Melbourne VIC
as necessary.
4. Manage and update the help desk ticketing system with descriptions of support incidents, conversations, and correspondence with clients.
5. Manage multiple support channels including telephone and e-mail.
6. Support the roll-out of new product...
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