Help Desk Jobs in Ballarat
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Search Results - Help Desk Jobs in Ballarat
University of Houston-Downtown-Ballarat VIC
Job Title: Non-College Work Study I, User Support Services (STU002012)
Location: Academic Building
DUTIES
1. Answers IT Service Desk phone
2. Provides data entry for User Support Services using an online help desk ticketing system
3. Greets UHD...
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Dubber-Ballarat VIC
What’s You'll Bring?
• You will have 2+ years of customer service experience. Experience within telecommunications particularly with supporting unified communication platforms is highly desired
• You have experience with common help desk ticketing...
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Universal Pictures-Ballarat VIC
tickets are responded to in an efficient and effective manner.
• Resolve tickets in a timely manner to meet SLAs that contribute to an acceptable level of service.
• Support ticket triage, resolution, or escalation using the helpdesk system.
• Follow...
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Deakin University-Ballarat VIC
Experience managing and leading a team to successful outcomes.
• Experience overseeing the day-to-day operations of a help desk or support services team in a large complex organisation.
• Knowledge of and technical expertise in maintaining service quality...
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D2L-Ballarat VIC
Some experience providing customer service.
• Relevant work experience in a similar role:
• Experience working in a Helpdesk environment is considered an asset.
• LMS experience – user, administration, and/or support is considered an asset...
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Multiview Corporation-Ballarat VIC
as necessary.
4. Manage and update the help desk ticketing system with descriptions of support incidents, conversations, and correspondence with clients.
5. Manage multiple support channels including telephone and e-mail.
6. Support the roll-out of new product...
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