Restaurant Manager
Hotel Sorrento is seeking an experience and dynamic Restaurant Manager to lead our team at Hotel Sorrento. The ideal candidate will be passionate about hospitality, have strong leadership skills, and a focus on delivering exceptional guest experiences.
About:
Hotel Sorrento is an iconic destination on the Mornington Peninsula, offering luxurious accomodation, world- class dining, and breathtaking views. Our restaurant provides guests with exceptional culinary experiences, and we are looking for an experienced and dynamic Restaurant Manager to lead our team.
Position overview:
We are seeking a motivated and experienced Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will have a passion for hospitality, a strong focus on guest satisfaction, and the ability to inspire and lead a team.The role requires a hands-on manager who is dedicated to delivering exceptional service, driving team performance, and contributing to the overall success of the restaurant.
Key responsibilities:
- lead, train, and manage the restaurant team to ensure excellent customer service and smooth operation;
- oversee daily restaurant operations, including staff scheduling, inventory management, adherence to health and safety regulations;
- develop and implement strategies to increase sales and enhance guest experience;
- build strong relationships with guests, ensuring their expectations are exceeded at every visit;
- collaborate with the Head Chef to maintain menu standards and ensure food quality;
- manage budgets, control costs, analyse financial performance to achieve revenue targets;
- implement staff training programs to promote service excellence and teamwork;
- handle guests complaints and ensure quick resolution to maintain high levels of customer satisfaction.
Qualifications and Skills:
- proven two years experience as a Restaurant Manager or in similar leadership role within a high volume restaurant environment;
- strong leadership and people management skills;
- excellent communication and interpersonal abilitities;
- a passion for delivering outstanding customer service;
- strong business acumen with a focus on driving sales and managing costs.
Annual salary - $75, 000 - $80, 000 + Superannuation