[ref. b6734424] Guest Services Attendant, Lizard Island Resort
Cairns
The opportunity:
Delaware North Australia at Lizard Island Resort has an opportunity for an experienced Guest Services Attendant to join a small team of professionals providing exceptional service on this breathtaking property. Located on the World Heritage Listed Great Barrier Reef, just over an hour's flight north east of Cairns, experience a tropical island with crystal clear waters, idyllic dive locations and powdery white beaches.As a talented and passionate hospitality professional you will assist us in delivering a premium customer experience in this amazing environment, engaging our guests from arrival to departure.
What you will do?:
- Welcome guests and complete Check-in and Check-out
- Handle guest requests, inquiries and complaints effectively and efficiently
- Maintain current knowledge of daily VIP's, hotel products, services, pricing and special promotional offers
- Perform duties with a high level of positive guest service. Ensure that the guest is the first priority at all times - be pro-active with their needs
- Liaising with various resort departments to ensure our guests experience the most memorable of experiences and the very highest levels of service
- Coordinating guest arrivals & departures
More about you:
- Extensive hotel / resort front office experience
- Guest and team focus
- Exceptional interpersonal and communication skills
- Demonstrated ability to organise and prioritise daily tasks and work with minimal supervision
- Superior organisational and time management skills
- Strong attention to detail
- Experience using OPERA (PMS) system highly regarded
Who we are:
Nestled within the Great Barrier Reef, Lizard Island is a sanctuary of natural beauty and tranquility. With just 40 rooms, suites, and villas set amid a 1,013-hectare National Park, visitors enjoy exclusive access to vibrant reefs and private beaches.At Lizard Island, you will create unforgettable memories for our guests in this breathtaking paradise.
Nucleus International RecruitmentCairns QLD
the direction of your Manager and undertake duties as requested.
Service:
Actively solicit guest feed back in order to seek continual improvement in service and to ensure guest satisfaction.
Review guest feedback and provide follow up and action...
Cairns QLD
or function service is preferred
• Solid background in kitchen operations
• Minimum Level 3 Certificate in Commercial Cookery and a Food Safety certificate, or willing to obtain at onboarding
• A passion for food and creative flair
Who we are:
Nestled...
Nucleus International RecruitmentCairns QLD
to perform duties in associates' absence.
Maintains service and sanitation standards in restaurant and room service areas.
Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
Enter and locate work-related...