Food & Beverage Manager
Job description
Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.With 5,700 properties, and 30 brands, you’ll find us in your neighbourhood and in more than 110 countries across the globe. Learn more about our company www.Marriott.com Find Your World.™
Location
This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises 295 guest rooms, suites and villas.
Duties
Manages daily restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and associate satisfaction and maximize financial performance in areas of responsibility.Determines training needed to accomplish goals, then implements plan. Collaboration with the wider hotel team to achieve common goals.
Managing Day-to-Day Operations
Supervises and manages associates. Manages all day-to-day operations. Understands associate positions well enough to perform duties in associates' absence.Maintains service and sanitation standards in restaurant and room service areas.
Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
Enter and locate work-related information using computers and/or point-of-sale systems, as well as reservation systems.
Communicate effectively with reporting employees and Managers from other outlets and business functions.
Leading Food and Beverage Team
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.Encourages and builds mutual trust, respect, and cooperation among team members.
Serves as a role model to demonstrate appropriate behaviors.
Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
Develop specific goals and plans to prioritize, organize, and accomplish their work.
Ensures and maintains the productivity level of associates.
Provide the leadership, vision, and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Driving for Results - Focuses and guides others in accomplishing work objectives.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.
Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
Ensures compliance with all local, state and federal (FSANZ, OSHA and Health Department) regulations.
Ensures compliance with food handling and sanitation standards.
Ensures staff understands local, state and Federal liquor laws.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
Establishes guidelines so associates understand expectations and parameters.
Monitors alcohol beverage service in compliance with local laws.
Additional ResponsibilitiesProvides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluating results to choose the best solution and solve problems.
Assists servers and hosts on the floor during meal periods and high demand times.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of the Assistant Restaurant Manager.
Oversees the financial aspects of the department including purchasing and payment of invoices.
Salary $73,359 - $80,000 depending on experience