Operations Manager
Fishbowl is looking for an experienced Operations Manager to join our Sydney team to help us change fast food and change the culture. If you're interested in growing with a young, fun, expanding company, get in touch and apply today.
About us
FISHBOWL is one of Australia’s most trusted brands offering fresh made-to-order salads with an Asian twist. We started in 2016 in Bondi and have now expanded into 50 locations across Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast.As fun, passionate, and accountable people, our high-performing teams are driven to deliver our mission: to change fast food and change the culture.
Being part of the FISHBOWL fam means:
Thriving in a friendly and positive work environmentCompetitive compensation
Discounts across locations (yes, even on your days off)
Training and continuous opportunities for career advancement
Staff parties, sport events and heaps more. We’re always up to something!
The role
As an Operations Manager, you’ll be responsible for growing the FISHBOWL brand across your remit. You’ll lead Area Managers and Restaurant Managers to achieve a healthy balance sheet and support their teams to thrive.
Skills and experience
You’ll have:
A passion for food and restaurant operationsThe desire to create a consistently excellent customer experience in line with our brand across multiple locations
Pragmatic leadership skills with the motivation needed to grow with us
Exceptional influencing, negotiation, and conflict resolution expertise
The ability to lead, motivate, and build efficient teams in a fast-paced environment
Characteristics reflective of FISHBOWL’s ethos: self-motivated, positivity, service-oriented, flexible, and ethical with a high degree of integrity.
Your tasks
You will oversee the day-to-day operations of a portfolio of restaurants, working with staff, Area Managers, Restaurant Managers, and Head Office in planning, directing, and coordinating restaurant operations to deliver an exceptional customer experience while managing financial performance. You’ll be expected to:
Role model and reinforce FISHBOWL’s people and culture standardsCoach and develop Area Managers and Restaurant Managers in their career development
Work closely with Head Office to help teams to drive sales growth and deliver results
Be active in strategic planning and restaurant operations
Draw insights and take action on key metrics (e.g. restaurant sales and costs) to allow for future growth.
If changing fast food resonates with you, we'd love to hear from you! Apply today