Help Desk Manager Jobs in Canberra
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Search Results - Help Desk Manager Jobs in Canberra
Paxus - Technology + Digital Talent-Canberra ACT
Our client is currently seeking to engage an IT Support Officer to support their Learning Management systems. In this role, you will be the crucial point of contact for end-users, providing effective and timely responses to incidents and service...
appcast.io -
Canberra ACT
/upgrades, setting up user profiles, and maintaining user accounts to meet response time and quality service level standards.
Position location is Canberra, Australia and full time on-site.
Responsibilities:
As a member of the Help Desk Operations Team...
icims.com -
Paxus-Canberra ACT
Our client is currently seeking to engage an IT Support Officers to support their Learning Management systems. In this role, you will be the crucial point of contact for end-users, providing effective and timely responses to incidents and service...
jobsurf.com.au -
At-Melbourne VIC, 466 km from Canberra
ICT, Cloud Security and Senior Helpdesk Engineer Synergy Managed Services is a national ICT and Managed Security Services provider and we are seeking a highly skilled and experienced Senior ICT Support and Cloud Security Engineer to join our...
Guardian Early Learning Group-Canberra ACT
to helpdesk, Property Ops Manager, and Head of Property for centralised Contractor performance reviews.
2. Contractor Management:
• Oversee scheduled contractors to ensure adherence to service agreements and quality standards.
• Review contractor reports...
appcast.io -
Buscojobs-Australia
and demonstrates respect for APS Values. Ideal experience: Experience in undertaking pay transactions on an automated pay management system. Strong skills in payroll systems, helpdesk systems and Microsoft Office products. Familiarity with APS values and procedures...
ROBERT WALTERS AUSTRALIA-Canberra ACT
architecture
• Support the GRC team’s technical activities
• Resolve production incidents – access, authorisations and GRC related - including responding to helpdesk tickets
• Troubleshoot and fix Connect (SAP) GRC issues
• Advise on GRC best practices – e.g...
appcast.io -
Accurate Background LLC-Canberra ACT
to issues/requests.
• Own and drive Root Cause Analysis (RCA) on complex system issues.
• Experience with incident management protocols.
• Accurately identify, evaluate and prioritize end-users' issues, requests and/or questions.
• Create workaround...
appcast.io -
Wipro Technologies-Canberra ACT
Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits.
• Manage all queries or escalate if not resolved as per the defined helpdesk policies and framework.
• Regular MIS & resolution log management on queries raised...
appcast.io -
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