Customer Service Quality Analyst Jobs in Victoria
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Search Results - Customer Service Quality Analyst Jobs in Victoria
Method Recruitment Bullhorn-Melbourne VIC-
Job Description
Role Brief: Customer Care Reporting & Insights Analyst/n
Contract Duration: 6 months/n
Function: Customer Care, Customer & Commercial/n
Role Type: Business-based contract resource/n
Reporting to: Quality & Performance Lead/n...
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Chemist Warehouse-Preston South VIC-
issues, delivering positive customer experiences and identifying opportunities to improve service delivery and make it easier for customers to get the help they need.
About the role
The Customer Service Systems Analyst supports the optimisation...
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Method Recruitment Bullhorn-Melbourne VIC-
Job Description
Role Brief: Customer Care Reporting & Insights Analyst
Contract Duration: 6 months
Function: Customer Care, Customer & Commercial
Role Type: Business-based contract resource
Reporting to: Quality & Performance Lead
Location...
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Latitude-Melbourne VIC-
and offshore) to improve compliance, quality management and customer outcomes.
The Customer Experience Team is responsible for ensuring all Latitude products within the Customer Service Department meet business policies, procedures and regulatory compliance...
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Firstsource-Melbourne VIC-
and customer satisfaction.
• Collaborate with stakeholders to understand business requirements and drive quality outcomes.
• Conduct trend analysis and root cause assessments; present data-driven improvement recommendations.
• Facilitate coaching...
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Latitude-Melbourne VIC-
onshore and offshore) to improve compliance, quality management and customer outcomes.
/n
/n
The Customer Experience Team is responsible for ensuring all Latitude products within the Customer Service Department meet business policies, procedures...
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AMP-Melbourne VIC-
our job well, we genuinely add to the prosperity of our country and its people.
How you'll make an impact
The Service Insights Analyst is expected to drive meaningful business outcomes by systematically gathering customer feedback, applying...
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Terumo Australia-Frankston VIC-
systems.
• Data Entry Skills – Strong attention to detail and data accuracy
Education & Experience
• Experience with personnel management or team leadership an advantage
• Experience in a customer Care-oriented position
• Data analysis and reporting...
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DuluxGroup (Australia) Pty Ltd-Melbourne VIC-appcast.io-
team and turn customer, operational and service data into actionable insights that improve customer outcomes, service performance and business decision-making. As our Customer Insights Analyst, you will uncover customer trends, contact drivers, quality...
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Terumo Australia-Shepparton VIC-
systems.
• Data Entry Skills – Strong attention to detail and data accuracy
Education & Experience
• Experience with personnel management or team leadership an advantage
• Experience in a customer Care-oriented position
• Data analysis and reporting...
Read more
DuluxGroup (Australia) Pty Ltd-Melbourne VIC-appcast.io-
team and turn customer, operational and service data into actionable insights that improve customer outcomes, service performance and business decision-making. As our Customer Insights Analyst, you will uncover customer trends, contact drivers, quality...
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Melbourne, AUS-Thomastown VIC-
maintaining overall customer service.
• Monitor call handling and trends to maximize service delivery.
• Regularly generates and analyses reports/spreadsheets and various tracking tools to prepare monthly metrics for end of month to review with the team...
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Silverchain Group-Melbourne VIC-
nationally. This role is a chance to apply your D365 expertise to work that matters - improving how care is coordinated and delivered across the country.
As an UX & Service Design Analyst, you'll help shape the end‑to‑end services and experiences...
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Melbourne, AUS-Melbourne VIC-
versed in prospective new business opportunities.
/n
• Monitor sales and increase conversion levels while maintaining overall customer service.
/n
• Monitor call handling and trends to maximize service delivery.
/n
• Regularly generates and analyses...
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Melbourne, AUS-Melbourne VIC-
conversion levels while maintaining overall customer service.
• Monitor call handling and trends to maximize service delivery.
• Regularly generates and analyses reports/spreadsheets and various tracking tools to prepare monthly metrics for end of month...
Read more
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