Customer Service Quality Analyst Jobs in Melbourne
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Search Results - Customer Service Quality Analyst Jobs in Melbourne
Bendigo Bank-Melbourne VIC
A leading Australian retail bank is seeking a Quality Analyst in Customer Resolutions to ensure fairness and quality in complaint handling. The role involves quality assurance reviews, coaching teams, and enhancing customer outcomes.
Ideal...
CloudMarc-Melbourne VIC
business processes across customer management, orders, returns, refunds, and service operations.You will collaborate with developers, business analysts, integration teams and stakeholders, performing functional, integration, regression, and exploratory
#J...
Fujitsu-Melbourne VIC
Fujitsu is looking for a dynamic Service Desk Analyst to join their team in Melbourne. This role serves as a single point of contact for customer queries, managing incidents and service requests to ensure high-quality resolutions.
The ideal...
CloudMarc-Melbourne VIC
initiatives.
The Opportunity /n
We are seeking a hands‑on Quality Engineer with strong Salesforce testing experience to support a major Customer Care platform transformation. You'll play a key role in ensuring the quality of Salesforce capabilities...
Bendigo Bank-Melbourne VIC
Join to apply for the Quality Analyst – Customer Resolutions role at Bendigo Bank
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re...
Manpower Australia-Melbourne VIC
Job Description
Manpower Australia is seeking a Techbar Analyst in Melbourne to provide high-quality, on-site IT support to a major enterprise client. The ideal candidate will be confident, approachable, and polished, bringing exceptional customer...
Worldline-Melbourne VIC
services and the management of all operational and risk functions. The team ensures a seamless and efficient experience for our customers, from onboarding and support to payment processing and fraud prevention, driving reliability and scalability as we grow...
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Bapcor Limited-Melbourne VIC
product performance and identify any recurring issues.
• Handle warranty claims by liaising with customers, suppliers, and the quality team to identify root causes and implement corrective actions.
• Work with suppliers and internal teams to resolve any...
Dormont Manufacturing Co-Melbourne VIC
are committed to providing compassionate and innovative care, enabling hope for those we serve.
We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent’s. Reporting to the Service Desk Team Leader in your...
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Bapcor Limited-Melbourne VIC
recurring issues.Handle warranty claims by liaising with customers, suppliers, and the quality team to identify root causes and implement corrective actions.Work with suppliers and internal teams to resolve any quality-related issues, ensuring products meet...
Infosys-Singapore--Melbourne VIC
Domain: Insurance & Health | Digital & Transformation
Key Responsibilities
Business Analysis & Requirements Management
• Elicit, analyse, and document business and functional requirements across claims, policy servicing, and customer journeys...
RACV Limited-Melbourne VIC
Engagement & Conversation Analyst, you'll help drive digital channel growth, enhance customer journeys and contribute to the evolution of RACV's AI-powered member experiences.
Working across business, digital, technology and marketing teams, you'll identify...
Alstom-Melbourne VIC
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest...
SuperCharge Batteries Pty-Melbourne VIC
supply, battery recycling, mobile service and automotive services.
About the Job /n
We are seeking a motivated and customer-focused Sales and Service Representative to join our team at our Sunshine facility on a permanent full‑time basis.
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Reporting...
Ac3-Melbourne VIC
internal mobility track record.
What You’ll Be Doing
• Triage, resolve and escale technical issues via phone, email and self‑service channels
• Maintain high standards of ticket quality, resolution rates and customer communication
• Monitor task queues...
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