Customer Service Quality Analyst Jobs in Melbourne
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Search Results - Customer Service Quality Analyst Jobs in Melbourne
Mastercard-Melbourne VIC
potential.
Title and Summary
Customer Technical Services Analyst I Overview
Customer Technical Services (CTS) serves as a single point of contact for Schemes, Participants, external businesses, and internal business partners—analyzing a wide range...
CrowdStrike-Melbourne VIC
cybersecurity, dedicated to stopping breaches and empowering customers with the world’s most advanced platform.
About the Role
As an Active Defense Service Analyst, you will detect, contain, and remediate security incidents, using a broad envelope of technical...
Medibank-Melbourne VIC
Job function
Information Technology
• Industries
IT Services and IT Consulting
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Melbourne, Victoria...
CrowdStrike-Melbourne VIC
driven, technical analysts dedicated to making a difference in global security by helping customer organizations recover from the most advanced attackers in the world. Our Active Defense Service offers opportunities to expand your skill set through a wide...
Iress-Melbourne VIC
in conducting proactive customer discussions.
• Quality Maintenance : Maintain a high standard of quality in all administrative work.
• Customer service delivery : Utilise strong verbal and written communication skills to deliver excellent customer service...
Fenergo-Melbourne VIC
support team, we are hiring a Customer Support SaaS Manager with strong, proven customer facing services experience in the IT market to support our customers. The role will build and expand upon our professional and quality support service to Fenergo...
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DXC Technology-Melbourne VIC
and analysis around Service Level Agreements (SLAs) to ensure targets are met
• Support the customer service team, working closely with the Manager and team members to develop skill sets and improve service delivery
• Utilising sentiment analysis to measure...
AC3-Melbourne VIC
service channels
• Maintain high standards of ticket quality, resolution rates and customer communication
• Monitor task queues, prioritise effectively and maintain visibility on critical incidents
• Update knowledge base articles and contribute to peer...
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Davidson-Melbourne VIC
and empowered workforce that embraces a progressive approach to providing high-quality finance and related support across the organisation with a customer-centric mindset.To be considered for this opportunity, we are seeking a contemporary financial leader who...
Launch Recruitment-Melbourne VIC
systems testing, so prior hands-on experience in testing IVR, telephony, CRM integrations, or customer service platforms is essential.
Responsibilities
• Plan, prepare, and execute test cases for Contact Centre technology solutions
• Perform system...
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Horizontal Talent-Melbourne VIC
analysis, and growth planning.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Staffing and Recruiting and IT Services and IT Consulting
Melbourne, Victoria, Australia
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Bureau Of Meteorology-Melbourne VIC
of oral and written communication skills and be able to work as part of a small team, or independently, depending on the circumstances. The Officers will participate in ensuring the quality and effectiveness of products and services and the ongoing...
Agile Insights-Melbourne VIC
a fantastic, long-standing relationship with Microsoft. We are extremely proud to be a Microsoft Solutions Specialist for four competencies including: Data Analytics and AI, Azure and Digital & App Innovation.Your RoleOrganisations in every industry...
Fenergo-Melbourne VIC
and quality support service to Fenergo customers and ensure customer satisfaction by meeting or exceeding internal Service Level Agreement targets and expectations. The successful candidate is expected to maintain a professional, courteous and customer service...
CrowdStrike-Melbourne VIC
them out so our customers can keep their business moving forward.
Location: anywhere Australia remote, visa sponsorship not available
Am I an Analyst, Active Defense Services Candidate?
• Do you find yourself interested in putting your hands‑on...
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