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Customer Service Quality Analyst Jobs

1 - 15 of 1,276
1 - 15 of 1,276
Search Results - Customer Service Quality Analyst Jobs
apartmentBendigo BankplaceMelbourne VICevent_available
A leading Australian retail bank is seeking a Quality Analyst in Customer Resolutions to ensure fairness and quality in complaint handling. The role involves quality assurance reviews, coaching teams, and enhancing customer outcomes. Ideal...
apartmentCity of CaseyplaceCasey ACTevent_available
Support the development of our Customer Service Quality Assurance Framework to uphold consistent, high‑quality customer experiences and performance standards. What You’ll deliver  •  Support the design and development of the Customer Service Quality...
apartmentFujitsuplaceMelbourne VICevent_available
Fujitsu is looking for a dynamic Service Desk Analyst to join their team in Melbourne. This role serves as a single point of contact for customer queries, managing incidents and service requests to ensure high-quality resolutions. The ideal...
apartmentCity of CaseyplaceCasey ACTevent_available
quality is measured in our contact centre by introducing automation, analytics, and more sophisticated governance. This role spans research, business case, technology evaluation and implementation. Support the development of our Customer Service...
apartmentBendigo BankplaceMelbourne VICevent_available
Join to apply for the Quality AnalystCustomer Resolutions role at Bendigo Bank We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re...
apartmentUnitingplaceParramatta NSWevent_available
Uniting in Parramatta is seeking a Quality Data Analyst to join the Customer & Quality Assurance Team within Seniors Services. You will transform clinical and operational data into insights supporting decision-making, quality improvement and service...
apartmentIntellihub GroupplaceMelbourne VICevent_available
Intellihub's Customer Operations function. You'll support the effective delivery of customer services by analysing operational data, managing complex enquiries, supporting escalations and identifying opportunities to improve quality, compliance and efficiency...
apartmentSydney WaterplaceRyde NSWevent_available
35h full-time opportunity for a Water Quality Analyst Level 3. Based out of Sydney Water West Ryde laboratories. EA Level 7A $91,691.54 + Super. About us At Sydney Water, we’re passionate about making a difference to the lives of our customers...
apartmentSmartways LogisticsplaceSydney NSWevent_available
operational performance by turning data into clear, actionable insights.Unlike traditional analyst roles focused purely on reporting, this position is responsible for:Identifying inefficiencies across our customer service/operationsQuantifying the size...
apartmentExchange House Services Australia Pty LtdplaceSydney NSWlanguageappcast.ioevent_available
Herbert Smith Freehills Kramer in Sydney is seeking an IT Service Desk Analyst for a 12‑month maximum‑term contract. You will provide high‑quality first‑level support by phone and email, log requests in ServiceNow, and escalate when needed. You...
apartmentElectraNetplaceTorrens Vale SAevent_available
Ongoing professional development and certification support  •  A vibrant and community focused team culture  •  Regular social events and activities. The Opportunity The Service Desk Analyst provides operational ICT support services, including analysing...
apartmentRGIT AustraliaplaceSydney NSWlanguageappcast.ioevent_available
RGIT Australia is seeking a Service Desk Analyst in Sydney to provide high-quality IT support. The role emphasizes customer service and client interaction, ensuring IT systems run smoothly across various client environments. Ideal candidates...
apartmentSAPplaceBrisbane City QLDevent_available
Role Overview The Technical Quality Manager (TQM)/Success Plan Manager (SPM) is a key role within SAP Customer Services & Delivery, collaborating closely with account teams and service delivery organizations to ensure customers achieve measurable...
apartmentExchange House Services Australia Pty LtdplaceSydney NSWlanguageappcast.ioevent_available
Position IT Service Desk Analyst – 12‑month maximum term contract with Herbert Smith Freehills Kramer, Sydney. Responsibilities  •  Provide high‑quality first‑level phone support to all staff, resolving customer requests via phone with a strong...
apartmentDormont Manufacturing CoplaceSydney NSWevent_available
are committed to providing compassionate and innovative care, enabling hope for those we serve. We are actively sourcing an experienced Service Desk Analyst to join our Service Desk Teams within St Vincent's. Reporting to the Service Desk Team Leader in your...
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