Customer Service Quality Analyst Jobs
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Search Results - Customer Service Quality Analyst Jobs
Bendigo Bank-Melbourne VIC
A leading Australian retail bank is seeking a Quality Analyst in Customer Resolutions to ensure fairness and quality in complaint handling. The role involves quality assurance reviews, coaching teams, and enhancing customer outcomes.
Ideal...
Nri Anz-Adelaide SA
Nri Anz is seeking a Service Desk Quality & Assurance Analyst based in Adelaide, Australia. This hybrid role focuses on enhancing service quality and customer experience in Service Desk operations.
The ideal candidate will review calls and tickets...
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Bendigo Bank-Melbourne VIC
A financial institution seeks a Senior Talent Acquisition Advisor to enhance customer service quality. The ideal candidate will focus on reviewing customer interactions, identifying trends, and coaching staff to improve performance.
Candidates...
Planit Software Testing-Adelaide SA
Planit Software Testing is seeking a Service Desk Quality & Assurance Analyst in Adelaide, Australia. This hybrid role focuses on driving service quality and enhancing customer experience across Service Desk operations.
The ideal candidate...
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Stake Australia-Sydney NSW
A financial services company is seeking a Customer Success Analyst to provide exceptional support to customers. The role involves troubleshooting account issues, educating users on platform features, and collaborating with teams to enhance service...
Planit Software Testing-Adelaide SA
Service Desk Quality & Assurance Analyst
Adelaide, Australia (Hybrid)
Job Description
We're looking for a Service Desk Quality & Assurance Analyst to help drive service quality, customer experience and continuous improvement across our Service...
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Refundid-Sydney NSW
shoppers coming back and retailers growing.
About the Role
Join Refundid’s Product team and become one of the people who truly understands how our business works.
As a Graduate Product Quality Analyst, you’ll sit at the intersection of Product...
City of Kingston Careers-Melbourne VIC
Job Task Analysis - Aquatic & Leisure Customer Service
• Join our expanding team, providing exceptional customer service to the community
• Casual positions available
• Leisure Operational $31.70 per hour (+25% loading)
• Mordi Aquatic Centre...
Visa-Sydney NSW
Visa goes beyond payment processing. Our Value Added Services (VAS) team delivers data‑driven insights, digital experiences, loyalty solutions, and advanced risk and fraud tools to create secure, customer‑focused payment experiences.
Within VAS...
Hastha Solutions-Brisbane QLD
of quality customer service approach, clear professional communication and effective interpersonal skills
• Demonstrated ability to prioritise tasks
• Demonstrated understanding of ITIL practices, incident and request management and experience with applicable...
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Avant Mutual-Sydney NSW
and analysts, you will help shape how data products are built, maintained and governed.
This is a hands-on, systems-focused role, ideal for someone with strong SQL, ETL and data pipeline expertise who is passionate about improving data quality, trust and value...
AustralianSuper-Sydney NSW
for an experienced Service Desk Analyst to join our Sydney team.
The Service Desk provides a friendly and efficient single point of contact for all AustralianSuper internal colleagues. The purpose of the role is to provide high quality first line of service...
People First Bank-Brisbane QLD
About the role
The role of Service Desk Analyst will be responsible for resolving user technical issues, fulfilling requests, maintaining and ensuring completion of the Service Desk runsheet tasks, user access creation, deletion, and ongoing user...
AnglicareSA-Adelaide SA
closely with operational leaders and frontline teams, you will help ensure services meet legislative, accreditation, and organisational quality standards while keeping customer outcomes at the centre of everything you do.
This is a hands-on role...
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City of Canterbury-Bankstown-Tamworth NSW
strategies, processes, systems and training support consistent, high‐quality service delivery.
You will lead the Customer Experience team, including the Team Leader, Site Supervisors, Customer Experience Officers and Marketing and Communications Specialist...
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