Zendesk Jobs in Newcastle
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Zendesk-Newcastle NSW
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Customer Success Manager
The Customer Success Manager is a dynamic customer...
Tpg Telecom-Newcastle NSW
extensive experience in deploying and managing digital channels such as Live Chat
• Experience using CRM platforms such as Freshdesk, Zendesk, Service Cloud.
What's in it for you?
• Flexible hybrid way of working (from home and office)
• ‘Stay Connected...
Chartered Institute of Procurement and Supply (CIPS)-Newcastle NSW
knowledge of Microsoft office and business applications, AX, Outlook, CRM, MDS, Zendesk, Navision
• Knowledge of Australian health and safety legislation
• Ability to set clearly defined objectives, planning tasks and resources well in advance and always...
appcast.io -
Employment Hero-Newcastle NSW
as possible
• Leveraging ZenDesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively...
Komatsu America Corp.-Newcastle NSW
of the product.
• Effective, efficient and accurate use of business systems including but not limited to Sharepoint, Zendesk support portal, Harvest.
Required Skills
• Knowledge and understanding of theModularMinecaresystem on a mine site.
• Sound knowledge...
appcast.io -
Komatsu Chile-Newcastle NSW
attention to detail and a strong work ethic
• Accurate part and stock level management
• Ability to collaborate with all support levels for support issues
• Accurate recording of work performed in our Zendesk ticketing system
• Adherence to safety protocols...
Komatsu Australia-Newcastle NSW
Work with other business units within Modular to assist clients to improve system usage and show the value in use of the product.
• Effective, efficient and accurate use of business systems including but not limited to Sharepoint, Zendesk support portal...
Dashing Group-Newcastle NSW
WIP meetings
• Use tools like Zendesk and Portal Tech to manage client queries
• Organise client gifting and tailored brand experiences
• Look for ways to streamline processes and improve the client experience
• Assist new team members and support...
Komatsu Chile-Maitland NSW, 30 km from Newcastle
Ensure effective, efficient, and accurate use of business systems such as SharePoint, Zendesk support portal, and Harvest.
Required Skills
• Knowledge and understanding of the Modular Minecare system on a mine site.
• Sound knowledge of mining...
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