Zendesk Jobs in New South Wales
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Search Results - Zendesk Jobs in New South Wales
Zendesk-Sydney NSW
Why This Role? Why Now?
Customer experience is transforming through AI-driven innovation. At Zendesk, we lead this change. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success...
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Zendesk Group-Sydney NSW
A dynamic technology company is seeking a Commercial Account Executive to drive revenue growth through new customer acquisition and relationship management. The ideal candidate will have a minimum of three years in B2B sales, exceptional negotiation...
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Zendesk Group-Sydney NSW
Zendesk Group is seeking an Enterprise Account Executive located in New South Wales, Australia. In this full-time role, you will drive strategic growth by partnering with enterprises to implement AI-driven customer service solutions.
You will manage...
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Shoptalk-Sydney NSW
EatClub is looking for a CX Operations Specialist to build and maintain Zendesk automations, ensuring the support quality scales effectively. This role involves configuring workflows, managing the knowledge base, and gathering performance reports...
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appcast.io -
Zendesk, Inc.-Sydney NSW
Zendesk, Inc. is seeking an Enterprise Account Executive in New South Wales to drive strategic growth and partner with Australian enterprises through the AI service platform. You will own your territory and lead complex sales cycles, establishing...
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Shoptalk-Sydney NSW
on a function that is actively being shaped, not inherited fully baked
• A genuine stepping‐stone role – the skills you build here in Zendesk, automation, and AI tooling are among the most in‐demand in operations right now
• Team that cares about outcomes...
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1 similar jobs: Melbourne
Zendesk-Sydney NSW
A technology company specializing in customer solutions is seeking an AI Success Strategist to own the strategic AI roadmap and maximize business impact. The role involves leading AI adoption for key customers, ensuring alignment with business goals...
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Shoptalk-Sydney NSW
on a function that is actively being shaped, not inherited fully baked A genuine stepping‐stone role – the skills you build here in Zendesk, automation, and AI tooling are among the most in‐demand in operations right now Team that cares about outcomes...
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Ingram Micro, Inc.-Sydney NSW
and troubleshooting guides that improve global support operations.
• Identify automation opportunities and collaborate with internal teams to enhance Zendesk workflows and self-service deflection.
Required Skills & Qualifications
• 10+ years in Technical Support...
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appcast.io -
1 similar jobs: Rosebery
EVSE-Parramatta NSW
to ensure SLAs and service standards are met, monitoring key performance metrics including ticket resolution times, first-fix rates, uptime, and CSAT.
• Manage Zendesk ticket workflows, escalation processes, and resource allocation across operational areas...
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Matific Academic Board-Sydney NSW
in Salesforce, Zendesk or Notion), or replacing a manual process with an automated one.
• Run vendor evaluations when a new tool is genuinely needed. Scope requirements, demo two or three options, negotiate, implement, and own the rollout.
• Quantify impact...
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appcast.io -
Afterpay-Sydney NSW
operating in ambiguous, fast‐paced environments and driving clarity for your team.
• Hands‐on experience with tools like Salesforce, Zendesk, Contentful, Jira, Asana, Notion or Confluence.
Even Better, You Have
• Direct experience with Afterpay products...
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Tapcart Inc.-Sydney NSW
releases).
• Comfort triaging issues across web and native mobile, with hands‑on troubleshooting using tools like Proxyman, Xcode/Android simulators, and browser dev tools.
• Proficiency with helpdesk platforms (Intercom, Zendesk, or Gorgias) and ticketing...
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appcast.io -
Clicks IT Recruitment-Sydney NSW
to person helping customers actually use the platform solving real operational problems across fleets, workshops, and compliance teams.
You will be working directly with drivers, mechanics, and fleet managers, supporting them via phone and Zendesk...
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Menlo Ventures-Sydney NSW
Experienced with support tools like Intercom, Zendesk, or similar platforms.
• Background in SaaS, AI, or legal tech environments is a strong plus.
Why This Role Matters
This isn't just another support role. You'll be instrumental in:
• Building...
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