Zendesk Jobs in New South Wales
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Search Results - Zendesk Jobs in New South Wales
Zendesk, Inc.-Newcastle NSW
Zendesk, Inc. is seeking a backend engineer to design and implement the agent execution core, knowledge retrieval, and connectors in a scalable microservices environment on Kubernetes/AWS.
You will work on production systems that operate across...
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appcast.io -
Zendesk-Sydney NSW
Zendesk is seeking a Platform Architect for Forethought AI to join a high-impact pre‑sales team. You will architect multi‑step workflows, guide complex integrations, and demonstrate platform feasibility to executive stakeholders.You will lead...
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Zendesk, Inc.-Sydney NSW
Zendesk, Inc. is seeking a backend engineer to design and implement the agent execution core, knowledge retrieval, and connectors in a scalable microservices environment on Kubernetes/AWS.
You will work on production systems that operate across...
Read more
appcast.io -
Zendesk-Sydney NSW
At Zendesk, our mission is to simplify the complexity of business and make it easy for companies and customers to create connections. We build software that empowers organizations to deliver champion customer experiences, and with our recent...
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Zendesk, Inc.-Sydney NSW
Zendesk, Inc. is advancing a cutting-edge AI platform that enables autonomous customer-service agents to perceive, reason, and act across production workflows.
You will design and implement memory-augmented, multi-agent systems that plan, dispatch...
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appcast.io -
Zendesk Pty Ltd (Australia)-Melbourne VIC
knowledge bases at runtime. The pipeline (embedding, reranking, context assembly) must balance answer quality against latency and token cost across thousands of heterogeneous knowledge bases per deployment.
Actions and Connectors/n
Agents call Zendesk APIs...
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EDU Holdings Limited-Sydney NSW
Responsibilities
Student Experience
• Deliver exceptional student service to domestic students via the CRM (Zendesk).
• Provide accurate and timely non-academic advice, guidance, and support to students online via email/phone/chat through our CRM Zendesk...
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Intellihub Group-Parramatta NSW
to ensure SLAs and service standards are met, monitoring key performance metrics including ticket resolution times, first-fix rates, uptime, and CSAT.
Manage Zendesk ticket workflows, escalation processes, and resource allocation across operational areas...
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Flare-Sydney NSW
the world of work better, easier, and more beneficial for everyone.
The Opportunity
As a Customer Support Analyst you’ll provide first line support across Flare products and apps, supporting employee and employers via Zendesk, email and phone. You...
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Neilson Financial Services-Sydney NSW
Zendesk, ServiceNow, Jira Service Management) and its integrations with monitoring, CMDB, and identity systems, including Jira and Shortcut.
Deploy AI‑assisted diagnostics, virtual agents, and RPA to eliminate low‑value manual work.
Manage Incident...
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Clicks IT Recruitment-Sydney NSW
to person helping customers actually use the platform solving real operational problems across fleets, workshops, and compliance teams.
You will be working directly with drivers, mechanics, and fleet managers, supporting them via phone and Zendesk...
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WesTrac Cat-Tweed Heads NSW
for the customer every time.
• Zendesk and Cisco Experience Highly Regarded.
Why Join WesTrac
• 12 weeks paid parental leave + income protection
• Strong job security with long‐term career pathways
• Flexitime, RDOs & purchased leave (up to 5 weeks p.a...
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Employment Hero-Parramatta NSW
internal platforms (Employment Hero and Zendesk) and document all processes.
• Audit and validate revenue-related payouts and ensure timely submissions and payments; ensure accuracy of sales commission payouts.
Qualifications
• At least 2 years...
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at-Sydney NSW
in Sydney, or willing to relocate.
Experience with OMS, TMS, and API development.
Experience with customer support automation platforms such as Zendesk.
Knowledge of cybersecurity, data privacy, and compliance standards, including emerging AI governance...
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Stake-Sydney NSW
Sound judgement when managing complex or sensitive customer escalations
• Hands‑on experience with CRM or ticketing platforms such as Zendesk or Salesforce Service Cloud, including reporting and workflow management
• A track record of improving...
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