Zendesk Jobs in New South Wales
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Search Results - Zendesk Jobs in New South Wales
Zendesk Group-Sydney NSW-appcast.io-
Staff ML Engineer: Agentic AI**Team:** AI Agents | **Location:** Melbourne / Sydney / Remote (AU)### What we have builtWe run production AI agents that autonomously resolve customer service tickets across 100,000+ Zendesk accounts. These agents take...
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Zendesk-Sydney NSW-
Why This Role? Why Now?
Customer experience is transforming through AI-driven innovation. At Zendesk, we lead this change. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success...
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1 similar jobs: Melbourne
Zendesk-Sydney NSW-appcast.io-
the platform layer that enables teams to build, operate, and scale agentic services across a massive enterprise footprint. Zendesk has the scale, data density, and production urgency to build platform systems that truly matter.You’ll architect and build...
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2 similar jobs: Tamworth, Newcastle
Zendesk-Sydney NSW-
A technology company specializing in customer solutions is seeking an AI Success Strategist to own the strategic AI roadmap and maximize business impact. The role involves leading AI adoption for key customers, ensuring alignment with business goals...
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Zendesk-Sydney NSW-appcast.io-
Zendesk is seeking a Senior Machine Learning Engineer to lead the design of its Agentic Service Platform in Victoria, Australia. This role focuses on architecting and building platform services that support autonomous customer service solutions...
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2 similar jobs: Tamworth, Newcastle
EatClub-Sydney NSW-
between the operational and the people side of the role. One hour you’re in Zendesk reviewing ticket SLAs and spotting where the workflow is breaking down. The next you’re in a one‑on‑one with a VPM who is struggling to balance reactive support...
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1 similar jobs: Melbourne
Shoptalk-Sydney NSW-appcast.io-
EatClub is looking for a CX Operations Specialist to build and maintain Zendesk automations, ensuring the support quality scales effectively. This role involves configuring workflows, managing the knowledge base, and gathering performance reports...
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AlayaCare-Sydney NSW-
a queue of customer requests for our disability care software product in Zendesk: investigating, troubleshooting & resolving complex issues, sharing clear action plans & recommendations
• Connecting with customers via phone and Zoom to unpack...
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Shoptalk-Sydney NSW-appcast.io-
on a function that is actively being shaped, not inherited fully baked
• A genuine stepping‑stone role – the skills you build here in Zendesk, automation, and AI tooling are among the most in‑demand in operations right now
• Team that cares about outcomes...
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SMC Corporation Australia and New Zealand-Sydney NSW-
Troubleshooting
• Support various business applications such as Esker, Zendesk, MasterPack (MP5) and Microsoft Teams.
• Troubleshoot and resolve application issues, prioritising urgent requests.
• Monitor and respond to open support tickets submitted through...
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EatClub-Sydney NSW-workable.com-
It would be extra awesome if you also had…
• Experience in hospitality, marketplace, or SaaS customer support
• Familiarity with HubSpot, Zendesk, or similar CRM and helpdesk platforms
• Exposure to onboarding and training new CS agents at scale...
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Appetency Recruitment Services-Sydney NSW-appcast.io-
Strongnetworking fundamentals (VLANs, TCP/IP, Routing).
• Excellent,professional client communication skills.
Role and Responsibilities
• Takeownership of support tickets via Zendesk, effectively managing andprioritising your open workflow.
• Provideremote...
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FP Markets-Sydney NSW-workable.com-
OSQuery, FleetDN, JumpCloud, ManageEngine
• Scripting — PowerShell, Bash
• Identity and SSO platforms — Entra ID / Azure AD, Okta, Keycloak
• Backup and endpoint protection tooling
• Ticketing systems — Jira Service Management, Zendesk
• Certifications...
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C4I Solutions Pty-Sydney NSW-appcast.io-
experience).
• Experience in ICT service desk or technical support environment.
• Familiarity with ITSM tools (e.g. ServiceNow, Jira Service Management, Zendesk).
• Strong understanding of Windows/Mac operating systems.
• Basic knowledge of networking...
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PARTALE-Campbelltown NSW-workable.com-
it too.
About the Role
Based in our Oran Park HQ, this is a frontline customer and technical support role where you'll be the person our customers rely on when it matters. You'll manage inbound calls and Zendesk tickets, troubleshoot software issues...
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