Civica - Senior Payroll Officer - Corporate (P621)
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you.We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as Senior Payroll Officer at Civica
The Senior Payroll Officer plays a key role in managing the end-to-end payroll processing for approximately 500 fortnightly EBA staff and 500 monthly employees across Civica. This cross-functional role involves ensuring accuracy, compliance, and efficiency in payroll operations while providing support to the team in process reviews and verification tasks.
As part of a global organisation, you may be required to work outside regular business hours. Your responsibilities will include processing payroll across weekly, fortnightly, and monthly pay cycles, calculating payments in accordance with Enterprise Agreements, Awards, and legislation, and maintaining accurate employee records.You will also manage payroll working files, oversee email inbox inquiries, and provide exceptional customer service to staff and management on payroll-related matters.
Additional duties include investigating and resolving payroll queries, preparing statutory reports and payments (STP, PAYG, Payroll Tax, Workers’ Compensation, WGEA), and liaising with key stakeholders such as the ATO, Centrelink, and superannuation funds.You will also support year-end reconciliations, audits, and payroll administration for acquisitions and restructures, while mentoring junior team members and providing payroll support across Civica ANZ entities.
This is an exciting opportunity to contribute to a high-performing team within a leading GovTech organisation, where you will play a crucial role in delivering accurate and efficient payroll services.
Requirements
What you will need to be successful in this role- Ensure confidentiality in all payroll and personnel matters.
- Strong working knowledge of ADP Payforce and Self-Service systems.
- High level of attention to detail and intermediate to advanced Excel skills.
- Experience working with Enterprise Agreement Award schedules.
- Ability to process large volumes of work efficiently and accurately with minimal supervision.
- Experience in manual review processing, data verification, and correction.
- Adaptability to changing scenarios and deadlines.
- Flexibility to meet critical deadlines.
- Ability to work autonomously.
We really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don't necessarily meet every single point on the list, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Benefits
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.