Program Director - Electronic Medical Records
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Program Director - Electronic Medical Records
Join us within our Australia New Zealand business unit as a Program Director - Electronic Medical Records. Dedalus is one of the World’s leading healthcare technology companies, offering careers that make a profound impact in providing better care for a healthier planet.At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities.
What you’ll achieve
As a Program Director - Electronic Medical Records you will be responsible for leading our approach to EMR implementation as a critical aspect of Dedalus’ ORBIS ANZ regionalization program of work. Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector.
The ORBIS EMR underpins Dedalus recent KLAS award as the top-ranked provider in the 2024 Best in KLAS: Software & Services for Acute Care Electronic Health Records (EHR) in the DACH and Southern Europe. Our ORBIS success makes Dedalus the 3rd largest global EMR vendor and largest outside America.ORBIS is a strategic pillar of our ANZ strategy with the ORBIS Program Director responsible for planning, directing and leading the regional delivery of a program of work ensuring strategic alignment to the ANZ Electronic Medical Record (EMR) strategy.
The initial focus of the role will focus on both the pre-contract phase to credibly position our EMR delivery approach within ANZ opportunities and, guide our internal project and implementation teams in EMR planning and implementation best practice.
Paramount to this role is the successful candidate's ability to leverage prior experience in EMR implementations to confidently guide potential customers towards embracing the Dedalus approach, with tact and assurance. Your ability to reflect on real world experience regarding what works and what doesn’t will be critical to help lead our customers regarding Dedalus approach to successful implementation and outcomes.
The successful candidate must have extensive Program Management expertise, in the clinical and EMR domain and have been involved in a complex delivery program within enterprise level health departments. Strong familiarity with Patient Administration Systems and their relationship to EMR is highly advantageous.
Deep awareness of all aspects of EMR implementation and its impact (Change) on organizations and the methods to manage and mitigate customer and Dedalus risk is critical.
A strong understanding of the role of partner services in successful EMR programs is essential as Dedalus consider required partners or advise customers regarding services required to complement Dedalus capability and capacity.
Through effective relationship management capabilities, the EMR Program Director contributes to the solution portfolio by actively partnering with business peers to determine strategic direction of the ORBIS regionalisation program and in turn the long-term roadmap.
You will:
- Define Dedalus ANZ EMR implementation program and project approach with specific reference to our target opportunities.
- Create collateral designed to lead both customer and internal articulation of EMR implementation approach.
- Create a program environment which results in exceptional outcomes underpinned by best practice project/program delivery of Clinical systems
- Work with senior program stakeholders to oversee identification and definition of program scope
- Lead the day-to-day management and governance of the implementation program to ensure outcomes are understood and aligned
- Be responsible for finance, scheduling, risk and governance from a hands-on approach
- Ensure there is executive oversight, financial performance, change impact and prioritization across programs
- Provide guidance and advice on the key project and governance processes, by offering constructive feedback and challenge on the proposed options and alternatives, and providing an independent view on the delivery risk profile
- Be responsible for Risk and issue management by reporting and escalating to stay in line with project delivery
- Maintain client relationships to understand and interpret customer business needs and translate needs into go-to-market messages, collateral In relation to programme, project and implementation phases.
- Serves as subject matter expert and leads and/or oversees product launch walk-through sessions to other teams.
- Have awareness of the competitive landscape and be able to position Dedalus solutions against our competitor’s products, particularly about the implementation phase
- Interface with diverse group of key executives, managers and other industry subject matter experts
- Manages ambiguity and uncertainty, whilst producing tangible results
- Manages challenging situations without loss of focus when under pressure
- Maintains knowledge of applicable industry and product launch trends.
Take the next step towards your dream career
Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:
Essential Requirements- Bachelor's degree or equivalent combination of education and experience
- 10 or more years working in Healthcare, hospitals or other with a Health Management background
- Experience delivering EMR and Patient Management Systems clinical systems
- Strong awareness of EMR principles and value propositions
- Experience in highly complex enterprise healthcare environments.
- Identification of partners critical to Dedalus EMR capability and capacity to execute.
- Management or leadership experience with a proven track record of performance and achieving goals
- Developed and implemented business initiatives and projects, based on commercial objectives
- Experience working with the interface of information technology with functional groups within an organization, particularly clinicians
- Experience working with business processes and re-engineering with respect to Clinical information systems
- Strong people management and coaching skills
- Experience with contemporary engagement methods, including Proof of Concepts, application design and delivery methodologies (Waterfall/Agile).
- Knowledge of ANZ healthcare processes and requirements
- Clinical credentials
- Interpersonal skills to interact with customers and team members
- Strong communication skills
- Good analytical and problem-solving skills
- Presentation skills to present to management and customers
- Personal computer and business solutions software skills
We are Dedalus, come join us
Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.
Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary.For this reason, we are so proud of doing our very special jobs each day.
Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.
Application closing date: 30th Sep 2024
Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace.We recognise that we have improvements to make and, on this journey, we must remain authentic and realistic but also ambitious.
Our diversity & inclusion commitment – Dedalus Global
Life Flows Through Our Software