ICT Customer Support Officer
George Migration Melbourne
Title: ICT Customer Support Officer
Occupation: ICT Customer Support Officer (ANZSCO 313112)
Salary: $73,150 plus super
Hours: Full time >38 hs pw
Trading Name: 5G Network
Employer: 5G Network Operations Pty Ltd
Location: Melbourne VIC, 3000
Experience Required: min 1 year in a relevant role
Occupation: ICT Customer Support Officer (ANZSCO 313112)
Salary: $73,150 plus super
Hours: Full time >38 hs pw
Trading Name: 5G Network
Employer: 5G Network Operations Pty Ltd
Location: Melbourne VIC, 3000
Experience Required: min 1 year in a relevant role
Visa Sponsorship: Nomination for temporary work visa and/or Permanent Residency will be considered for eligible candidates.
Duties:
Some of the duties you will be required to perform include:- Assisting with fault escalation and resolution.
- Contribute to the delivery and documentation of customer projects.
- Configure, deploy and administer LAN, WAN, security and remote access technologies.
- Support customers with a wide variety of platforms and technologies.
- Build and configure desktops, servers and storage networking hardware.
- Provide exceptional customer service
- Ensure service tickets are resolved within the agreed Service Level Agreement (SLA) timeframes.
PLEASE NOTE: Only successful candidates will receive a reply. Applicants who contact the employer directly or submit applications outside of this online portal will not be considered.
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The Successful Applicant
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