Business Analyst - Brokerage Lending (Contract)
Position Description Reporting to the Project Manager, the Business Analyst will support the successful delivery of business change projects within our organization and play a critical role in defining business requirements, optimizing processes, and ensuring the successful development and implementation of business change. The successful candidate will initially support two key initiatives including:
- Introducing a chattel mortgage brokerage product to augment our existing product range.
- 2. Automating commission processes to deliver risk mitigation and productivity improvements across Broker, Dealer, and Novated channels.
Key Responsibilities
Requirements Gathering and Documentation:
- Eliciting, analyzing, and documenting business requirements.
- Working with the Tech BA who will translate business requirements into detailed functional and technical specifications.
Process Analysis and Improvement:
- Conducting as-is and to-be process mapping to identify gaps and recommend improvements.
- Developing and documenting procedures aligned with project goals.
Product Development Support:
- Collaborating with stakeholders to define and refine features for new products
- Ensuring alignment of product features with business objectives and customer needs.
Stakeholder Engagement:
- Facilitating workshops and discussions with cross-functional teams, including Operations, Finance, Legal and Technology.
- Maintaining ongoing communication with stakeholders to ensure alignment and address concerns.
Regulatory and Compliance Alignment:
- Working with the Compliance and Finance teams, ensure product and process designs comply with relevant legal, regulatory, and tax requirements.
Training and Documentation:
- Developing user manuals, training materials, and other documentation to support business readiness.
- Assisting in delivering training sessions for end-users and stakeholders. Confidential Page
Testing and Validation:
- Supporting system testing and User Acceptance Testing (UAT) by developing test cases and ensuring requirements are met.
- Validating solutions against business needs and resolve discrepancies.
Change and Target Operating Model Support:
- Contributing to the definition and implementation of the target operating model for new products.
- Supporting change management activities, ensuring smooth adoption across teams.
Knowledge, Qualifications, Experience, Skills
Education- Tertiary qualification in Finance or related field.
- Certification or proven training history in general BA disciplines with Lean or other process improvement training.
- Solid experience as a Business Analyst in asset finance or financial services industries.
- Proven experience in product development, particularly in financial products.
Project Experience:
- Demonstrated success fulfilling a BA role in projects with both technical and business components in the domain.
- Experience in process mapping and improvement.
Technical Knowledge:
- Experience with technology builds, systems analysis, and process mapping tools
- Proficiency in Agile, Waterfall, or Hybrid delivery methodologies.
Process and Regulatory Understanding:
- Exposure to financial services regulations and compliance requirements, particularly in brokerage and asset finance with experience working with Risk and Compliance teams to design compliant solutions.
Stakeholder and Change Management:
- Hands-on experience working with cross-functional teams and managing diverse stakeholder groups.
Testing and Training:
- Experience with UAT, training delivery, and creating detailed documentation.
- Analytical mindset with exceptional problem-solving abilities
- Strong attention to detail and organizational skills.
- Excellent communication and stakeholder management capabilities.
- Adaptability and resilience in dynamic project environments.
- Collaborative team player with a customer-centric approach.
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