Support Coordinator - ref. e32403423

It may also involve the development of an intervention plan which will be put in place by Disability and/or Mental Health Support Workers. This scope also includes both Level 2 Support Coordination and Level 3 Specialist Support Coordination.

Responsibilities include but are not limited to:

• Accept referrals and engage NDIA participants and their network.
• Engage with individual participants and collaboratively implement their NDIS plan.
• Provide assistance linking participants to appropriate providers including and not limited to Spectrum Care to meet the needs identified in their NDIS plan.
• Have a collaborative team work ethic and also be able to work independently in order to ensure continuity of care and provision of a comprehensive service to participants.
• Coordinate a range of supports and services including informal, mainstream and funded providers.
• Collect, collate and maintain data on all participant interactions, ensuring that the data is accurate, up to date, and complies with reporting guidelines.
• Collect information on local community services and supports.
• Maintain participant records/case notes and statistical information in the system application.
• Provide regular feedback and reports to NDIA as required.
• Participate in the review of the plan as required and regularly report to management regarding the achievement of participants’ individual plans.
• Engage informal and formal support networks, and resolve points of conflict or crisis to develop participant’s capacity and resilience within their own network and community.
• Provide time-limited (specialist) support coordination to address high risk situations and assist the participant to connect with support and build capacity and resilience.
• Develop intervention plans for implementation by Disability and/or Mental Health Support Workers as required.
• Comply with all Spectrum Care policies and procedures, sales strategy, and all WH&S procedures to ensure safe work practices.
• Perform any other duties as required by Management that is within the candidate’s skill level and capabilities.
• Attend relevant professional development training as approved by your Manager.

• Qualification in one or more of these courses: Certificate III in Individual Support (Ageing, Home and Community) Certificate III in Individual Support (Disability Services) Certificate III in Community Services Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care Diploma of Community Services
• Diploma of Mental Health Diploma of Counselling
• Experience of 3+ years
• National Police Check
• WWCC. Drivers License
• POI (100)
• NDISWS
• Certificate of Covid-19 Vaccine

Benefits:

• Employee mentoring program
• Free drinks
• Free food
• Professional development assistance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have a car?

Licence/Certification:

• Working with Children Check (Required)
• Driver Licence (Required)

Work Authorisation:

• Australia (Required)

Willingness to travel:

• 100% (Required)

Expected Start Date: 04/11/2024