ICT Business Analyst_Syd
CRMIT (AUSTRALIA) PTY LTD Sydney
Work closely with the business to understand and review current business processes.
- Manage projects and prepare various documentation namely business requirement documentation and functional specification documents.
- Worked on Agile tools to capture requirements as part of Epics and User Stories.
- Act as a bridge between business and development team to address functional requirements.
- Delivery of all requirements, perform testing and adhere to the change management process.
- Responsible for creating training materials and conducting training.
- Identify opportunities to optimize Salesforce and AI systems, ensuring they adapt to changing business needs.
- Periodic updates to the business as part of stakeholder management.
- Minimum 12 years of overall experience in the CRM domain.
- Minimum 5 years experience as Salesforce Business Analyst with in depth knowledge on Salesforce Clouds (Sales, Service, Field Service and Experience Cloud).
- Knowledge of Salesforce AI tools are required. AI Certification will be a plus.
- Domain knowledge on the financial or manufacturing and worked on end to end implementation on these domains.
- In Depth knowledge of Agile Methodologies and worked on Agile projects.
- Good verbal and written communication skills.
- Bachelor's degree or MBA from a renowned institution. Post Graduate candidates are preferred.
- Salesforce certifications (Administrator and Business Analyst) are preferred.
WooliesXSydney NSW
in-store or online.
What You'll Do
Join our Digital Tools and Content Squad as a Business Analyst and play a key role in shaping the future of our digital platforms. You will collaborate closely with business and IT stakeholders across various projects...
RandstadBankstown NSW, 17 km from Sydney
Are you a Business Analyst with a strong background in digital transformation, looking to get involved in a program of work at inception to help drive innovation and deliver a successful program, if so, this could be the role for you.It's a 12 month...
WooliesXSydney NSW
to break down complex business needs into smaller, actionable tasks that align with microservices architecture.
• Demonstrated experience as a business analyst in delivering complex initiatives in high-performing teams in an agile development environment...