We are looking for an experienced cafe/restaurant manager to oversee daily operations at cafe 24/7 - Ballarat

apartmentTHE TRUSTEE FOR G & N UPPAL FAMILY TRUST placeBallarat calendar_month 
Managing day-to-day operations of the cafe
Hiring and onboarding new wait staff, cooks and baristas
Training employees on drinks preparation and proper use of coffee
equipment
Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients for food)
Maintain updated records of daily, weekly and monthly revenues and
expenses
Add new menu items based on seasonality and customers’ preferences (for
example vegan coffee drinks)
Advise staff on the best ways to resolve issues with clients and deliver
excellent customer service
Ensure all cafe areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost

our reputation

Requirements: Work experience as a cafe or restaurant manager

Hands-on experience with professional coffee machines
Availability to work within opening hours (including weekends and holidays)
Excellent communication skills with the ability to manage and motivate a
team
Customer service attitude
High school diploma
Additional certification (e.g. in Business Administration or Hospitality) is a
plus
Employment Type
Full-time

Screening question

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