Retail Manager
Type: Full-time
Employer: Lowgan PTY LTD t/as McDonald’s
Location: Fitzroy VIC
Salary: $73,500 p/a
About the Business:
Lowgan PTY LTD operates a McDonald’s restaurant at 199 Queens Parade, North Fitzroy, Victoria 3058, Australia, delivering the iconic fast-food experience to the local community. As a franchise of the globally renowned McDonald’s brand, the business prides itself on providing quick, high-quality service and a welcoming environment for customers seeking classic menu items like burgers, fries, and breakfast options.
Situated in the vibrant North Fitzroy area, the restaurant serves a diverse clientele, including families, workers, and students, while upholding McDonald’s standards of operational excellence, food safety, and customer satisfaction.
About the Position:
The Retail Manager at Lowgan PTY LTD t/as McDonald’s oversees the daily operations of the North Fitzroy restaurant, ensuring a seamless customer experience, efficient team performance, and adherence to McDonald’s brand standards. This leadership role involves managing staff, maintaining high service and food quality, and driving business performance.
Key Responsibilities: Manage daily restaurant operations, including staff scheduling, inventory control, and customer service.
Ensure compliance with McDonald’s food safety, hygiene, and operational standards.Train, motivate, and supervise team members to deliver exceptional service.
Monitor financial performance, including sales, costs, and profitability targets.
Address customer inquiries and resolve complaints promptly to maintain satisfaction.
Implement marketing and promotional initiatives as directed by McDonald’s corporate guidelines.
Requirements: Australian citizens and permanent residents are encouraged to apply.Required Qualifications: Diploma in Business, Hospitality, or a related field.
Required Experience: Minimum of 1 year in a supervisory or management role, preferably in fast food or retail.
Strong leadership and team management abilities.Excellent communication and customer service skills.
Proficiency in managing budgets, inventory, and sales reports.
Ability to work in a fast-paced environment and handle multiple tasks.
Knowledge of food safety and hygiene regulations.
How to Apply: Interested applicants must submit their resume with a valid email address to the online portal.
Only shortlisted candidates will be contacted.