State Technical Manager

apartmentRentokil Initial placeBrisbane City scheduleFull-time calendar_month 
Are you a qualified entomologist?
  • Looking for a global organisation that offers you opportunities to grow with a Strong, Dynamic and Energetic Team?

We currently have a position available for a State Technical Manager in Brisbane. Based in Brisbane and reporting to the Australian Technical Manager - Pest Control, you will be working with our customers and servicing teams, and producing independent assessments, reports and audits for our customers to further enable delivery of our customer promises.

You will be required to complete in field audits, prepare reports, coach our customers and our servicing teams, as well as problem solve site issues and provide practical solutions.

Ideally we are looking for someone with experience in a similar role with knowledge of the pest control industry, regulatory requirements, has managed compliance, audits and can manage a multitude of relationships both internally and externally - that said, attitude is our key focus, we are a registered training organisation and can provide externally recognised training.

Key responsibilities in this position include:

  • Planning and execution of a portfolio of customer facing Field Biologist audits
  • Provide technical support and response support for critical customer issues and report back on requirements at pace
  • Develop improvement strategies for sites to better protect them against pests
  • Interpret trends and advise on opportunities for improvement
  • Fully understand and utilise our customer facing portal MyRentokil with our customers
  • Innovation trials and launch support
  • Work with the wider technical leadership team to share knowledge and grow our organisational expertise

Benefits of being part of the Rentokil team:

  • A fully-maintained company Vehicle including a fuel card and a mobile phone.
  • Employee cash incentive programs and bonuses.
  • Comprehensive induction, training, and qualification
  • Access to an employee assistance program, for you and your family
  • Ongoing learning and development

Requirements

Skills and experience required include:

  • Knowledge and experience in the pest control industry preferred.
  • Current Pest Control Licence preferred, but not essential, but must be willing to obtain one.
  • High level of interpersonal skills (approachable, diplomatic, sensitive, articulate).
  • Highly developed computer skills across a range of applications.
  • The ability to undertake tasks with limited supervision and work under pressure.
  • Availability to travel interstate as required.

The successful candidate must be able to pass a Pre-employment medical, drug & alcohol screen as well as background checks.

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"There are so many things I love about my job. I love being on the road, my own little van that I get to zoom around in, and the relationships and connections I get to build."

Angela Smith - Technician

“All of my managers have been really encouraging. They have seen things in me that I didn’t see in myself. The best thing about working for Rentokil Initial is the teamwork. Our motto is that we are all in this together.”

Amanda Haans - Local Service & Sales Manager

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen - Technician

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”

Jim Evans - Senior Technician

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