Sales and Marketing Manager

The Sales and Marketing Manager delivers tailored solutions to prospective clients in the hospitality sector.

• Prospecting & Lead Generation: Actively seek out new business opportunities within your territory by identifying and engaging prospective customers through multiple channels, including but not limited to cold calls, emails, social media, and walk-ins. Develop key industry relationships virtually, using a mainly inside sales approach to prospecting.
• Sales Targets: Achieve and surpass assigned sales quotas by independently managing outbound sales activities and opportunity building.
• Customer Engagement: Conduct discovery calls, deliver software demonstrations, and tailor proposals to meet customer needs.
• Software Demonstrations: Deliver in-person and virtual software demonstrations. Highlight customer pain points, provide technical expertise, and answer any questions related to product functionality and integration.
• Territory Management: Maintain a robust pipeline of opportunities, aiming to keep it at least five times the annual revenue quota. Actively target new venues that have the maximum impact to our network and business.
• Marketing Responsibilities: Collaborate with the marketing team to localize campaigns for the Australian market. Launch marketing initiatives that drive awareness, demand generation, and lead nurturing.
• Collaboration: Work closely with the teams, including Account Management, Inside Sales, and Customer Support, to ensure customer success

• Contract Negotiation & Proposal Preparation: Prepare detailed proposals and negotiate contracts and ensuring customer satisfaction.
• CRM & Reporting: Keep accurate and up-to-date CRM records and provide regular reports on pipeline status and sales activities.
• Market Expertise: Stay updated on competitive trends and market dynamics effectively and respond to customer queries. Develop and execute a go-to-market strategy specific to your assigned territory. Use existing industry relationships to secure top-level meetings at unique venues in your assigned territory.
• Other related duties as assigned.

• Sales/Marketing Acumen: Demonstrated success in achieving quota in software or SaaS sales, preferably with experience in hospitality software sales.
• Industry Knowledge: In-depth understanding of the hospitality industry and its technology needs.
• Communication Skills: Strong interpersonal skills, with the ability to clearly articulate technical solutions and engage with a diverse base of prospects.
• Software Demonstrations: Ability to effectively present software to prospects, ensuring they understand its benefits and capabilities in resolving their needs.
• Time Management: Proven ability to handle multiple sales cycles simultaneously while managing time effectively.
• Problem Solving: Strong analytical mindset with the ability to resolve complex customer issues.
• Team Collaboration: Ability to work effectively in cross-functional teams, collaborating with different departments to ensure customer success
• Values Alignment: A customer-focused attitude and the ability to build rapport across teams.

• SaaS or Hospitality Sales: 2-3 years of experience in hospitality software sales, with a strong network within the industry. Demonstrated success in achieving quota in software sales and/or SaaS sales.
• Sales in Short Sales Cycles: Experience driving sales in a fast-paced, short sales cycle environment.
• Proven experience managing sales in a specific territory, with a demonstrated understanding of local markets and customer needs.
• Hospitality Experience: Experience in event management