Employee Relations Advisor - Brisbane
About Woolworths Group
Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer.A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
Employee Relations Advisor- Permanent (fulltime) role based in Brisbane
- Support in valuable and meaningful work for our frontline team
- Flexible working options while supporting with a varied caseload
Welcome to the People Team
Better experiences for our Team Members are the key to unlocking a better future for our customers and communities. Our People Team is responsible for powering the trajectory of our business and the wellbeing of our people - through the design and delivery of a seamless and enriching Team Member experience.One that strengthens the foundations of our organisation, empowering passionate Team Members to become purpose-led Woolworths Group advocates and attracting a new generation of talent to the group.
What you'll do
We are seeking an Employee Relations Advisor to join our close knit team who foster a culture of collaboration and service excellence. We are enabled by effective and efficient people processes and technology to support the management of our ER matters.The ER Advisor role is an integral part of the E2E Team Services Tribe reporting to the Product Owner (ER Manager). This is a largely autonomous role focusing on providing high quality Employee Relations advice to the business, whilst working within a highly collaborative team of ER professionals.
- Delivering day to day phone based advice and coaching to line managers on employee relations matters such as grievances, performance management, misconduct, investigations, policy breaches, wellness and health matters
- Staying abreast of internal policy and external legislation to ensure the highest quality advice is given
- Influencing, coaching and developing line managers to model the desired interpersonal and leadership skills to create a positive working environment in line with our values and employee relations framework
- Sound experience in Employee Relations, Industrial Relations or case management, through previous roles or tertiary education (human resources or law)
- Proven ability to coach and support employees and line managers
- Experience interpreting and advising on the Fair Work Act and Enterprise Agreements
- Strong communication skills, stakeholder management and relationship building skills are important as is a commercial orientation
- Effective time management and the ability to manage a number of competing priorities and time sensitive cases.
- A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
- Strong mentorship and development; opportunity to collaborate with some of the brightest and best minds in Australia
- Access to Sonder. Sonder provides free confidential 24/7 personalised financial, medical safety, psychological or physical support for team members and their families
- Team member benefits across all of our brands
Applications close 24th February 2025
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.