Contact Centre Manager Jobs in Sydney
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Search Results - Contact Centre Manager Jobs in Sydney
Hire Resolve.com-Sydney NSW
leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).
Key Responsibilities
• Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
• Manage team leaders/supervisors...
Tyro Payments-Sydney NSW
career, and help unleash the potential of our customers, one payment at a time.
About The Role
As our Customer Support Manager – Contact Centre you'll lead the performance and day-to-day operations of Tyro's core Customer Support team, while driving...
SMAART Recruitment-Sydney NSW
Job Description
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/n The Opportunity:/n
/n We are recruiting an experienced Operations Manager to lead a busy outbound contact centre in Glebe, Sydney during an exciting period of growth./n
/n The organisation has been operating for more...
Singtel-Sydney NSW
telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
Join Optus as a Contact Centre Specialist, where you'll deliver high quality managed services and technical support across...
Marsh-Sydney NSW
Marsh is seeking a Continuous Improvement Manager to lead end-to-end improvement initiatives within our Contact Centre. This senior role focuses on strengthening customer outcomes, colleague experience and operational performance across the Contact...
XPT Software Australia Pty-Sydney NSW
Management.
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/n Strong communication and stakeholder management skills./n
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Contact Center Support Engineer (L1)
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IVR troubleshooting.
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SIP/VoIP fundamentals.
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Contact center reporting...
Qantas Group-Sydney NSW
Qantas Group is seeking a Manager Business Improvement - Contact Centres to lead the CC&R QA program, shaping quality and compliant customer interactions across the global contact centres. You will drive data-driven improvements using AI-enabled...
Hire Resolve.com-Sydney NSW
performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with clear progression...
XPT Software Australia Pty-Sydney NSW
Cloud· Amazon Connect· NICE CXoneUser-level troubleshooting and fault isolation.Understanding of voice and digital contact center
workflows.Incident and Service Request Management.Strong communication and
stakeholder management skills.Nice...
Richemont-Sydney NSW
who has experience in retail sales or a customer service role to join our Maison in our Client Relations team.
The Cartier Client Relations Centre (CRC) Brand Ambassador will represent the Maison in all customer contact via telephone, e-mail, live...
XPT Software Australia Pty-Sydney NSW
Job Description:Mandatory SkillsBusiness Analyst with 7+ years experienceUnderstanding of the Contact Center domainExperience in Contact Center nice CxOne ResponsibilitiesGather requirements & create Functional
Specification DocumentShould...
Singtel-Sydney NSW
businesses and communities connected.
We are seeking 3 x Senior Contact Centre Specialists to join Optus Enterprise Managed Services. In this customer-focused role, you will deliver technical support and managed services for enterprise Contact Centre...
Commonwealth Bank of Australia-Sydney NSW
and lead the transformation of CommSec's customer engagement platform through a major Contact Centre Modernisation program. As a Staff Software Engineer, you'll drive the technical vision for customer interactions across digital, assisted and AI-enabled...
Apex Group-Sydney NSW
Apex Group in Sydney, Australia is seeking a Senior Business and Investor Services Support Associate (Contact Centre) to lead and coach a team within our dynamic Contact Centre. You will deliver high-quality investor and client experiences, handle...
appcast.io -
The NRMA-Sydney NSW
First Nations Team Manager – Service Contact Centre
• Full-time
• Department: Roadside Service Providers
We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From...
appcast.io -
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