Contact Centre Manager Jobs
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Meriton GroupSydney NSW
100,000 – $110,000 + 17.5% Annual Leave Loading
About the role
Meriton Suites is seeking a commercially astute and inspiring leader to join our team as National Contact Centre Manager. This pivotal leadership role is responsible for overseeing...
Singtel GroupSydney NSWappcast.io
A leading telecommunications company is looking for a Manager, Contact Centre Management (CCM) in Sydney. In this senior role, you'll oversee incident management and drive operational performance while leading a large technical team.
The ideal...
Meriton GroupSydney NSW
A prominent hotel accommodation provider in Sydney is seeking a National Contact Centre Manager to oversee reservations operations. The role involves leading a high-performing team, driving booking conversions, and managing revenue growth.
The ideal...
Macquarie Bank LimitedMelbourne VICappcast.io
and developing our contact centre professionals, who are the first point of contact for our customers.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services...
AmpstekBrisbane QLD
A leading technology service provider is seeking a professional experienced in Contact Centre platforms to enhance software testing efforts. The ideal candidate will utilize their expertise in Azure DevOps and software testing methodologies...
Small Animal Specialist Hospital (Sash)Sydney NSW
in a contact centre or high-volume customer service environment
• Strong communication skills, both written and verbal
• Excellent multitasking and time management abilities
• High attention to detail and accuracy
• Sales acumen and the ability to convert...
Singtel GroupSydney NSWappcast.io
in service governance meetings, providing updates, insights, and support for incident and problem management.
Required Qualifications
• Strong ICT technical and operational background with experience supporting UC and Contact Centre technologies.
• Proven...
Singtel GroupMelbourne VIC
Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.
As the Contact Centre Enablement & Embedding Lead, you'll play a crucial role...
Probe CXPerth WA
and gas provider, managing a vibrant contact centre of over 200 staff handling more than 750,000 transactions annually.
Responsibilities
• Cultivate a high‑performance culture: lead and mentor Team Leaders, fostering coaching and personal growth...
RandstadSydney NSWrandstad.com
As Contact Centre Manager, you are the technical lead for a major federal government account. You will lead a specialized Tier 2/3 engineering team to ensure operational excellence across incident, change, and problem management.Key Parts:Manage...
NABSydney NSW
state models and challenging traditional approaches, while maintaining strong operational discipline in a fast‑paced, regulated environment.
Qualifications
• Strong operational experience, ideally from service, contact centre or quality/assurance‑led...
Singtel GroupAustraliaappcast.io
Singtel Group in Australia is seeking a Director for Contact Centre Services to lead strategic operations in their Enterprise & Business division. Responsibilities include managing a global team, ensuring operational excellence, and driving service...
NSW Department of Communities and JusticeBathurst NSW
to a Correctional Centre, and your duties and responsibilities will include, but not be limited to:
• A range of recognised correctional administrative functions
• Records management
• Procurement, and inventory management
• Payment for goods and services...
1 similar jobs: Australia
Singtel GroupAustraliaappcast.io
to our customers every day across mobile, broadband and digital solutions.
Are you ready to lead the transformation of contact centre managed services for one of Australia's most innovative telecommunications companies?
We're seeking an exceptional...
Goodstart Early LearningMelbourne VIC
in the leadership of the team to provide high-quality early learning and care
• Mentor and build capabilities within the centre team
• Be responsible for the overall management of the centre in the Centre Director’s absence
• Use and implement the Goodstart Practice...
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