Contact Centre Manager Jobs
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Search Results - Contact Centre Manager Jobs
Datacom-Modbury SA
Our why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the role (your why)
As the Contact Centre...
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workable.com -
at-Perth TAS
At RSPCA WA, we’re looking for an experienced Customer Contact Centre Manager to lead our in-house Contact Centre, ensuring that every call is handled with professionalism and empathy. You will support frontline teams, manage a small team...
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NAB-Sydney NSW
Program Manager, Contact Centre Transformation
Job number: 804008
Primary position location: VIC – Melbourne CBD
Categories: Call Centre/Contact Centre, Change Management, Strategy
Work type: Fixed term Full time, Secondment
Closing...
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Probe Contact Solutions Australia Pty Ltd-Melbourne VIC
and driving performance improvements.
Successful applicants will have a proven background in Contact Centre Operations Management, experience in contract negotiation, and strong interpersonal skills. This role offers the opportunity to enhance customer...
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NAB-Sydney NSW
NAB is seeking a Program Manager for the Contact Centre Transformation to lead strategic projects that enhance customer experience. You will manage complex programs while aligning with group priorities and ensuring effective change management...
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DFP Recruitment Services-Richmond QLD
DFP Recruitment Services is seeking a team leader for a contact center role based in Richmond Shire or Dandenong. The role involves leading a multi-functional team, providing end-to-end workforce planning, and managing performance in this federal...
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FinXL-Canberra ACT
FinXL is seeking a Cisco Webex Contact Centre Engineer to join a high-performing team supporting a major telco client, focusing on mission-critical cloud deployments. The role involves designing, implementing, and managing cloud solutions with zero...
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Nameless-Sydney NSW
The ideal candidate will possess over 5 years of experience in managing a large operations or customer contact centre, with strong leadership skills and an understanding of compliance and quality frameworks.
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AustralianSuper-Melbourne VIC
AustralianSuper in Melbourne is seeking a Contact Centre Incidents Analyst to strengthen risk and governance across their Contact Centre channels. This role involves managing incidents end-to-end and partnering with stakeholders to drive...
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Jones Radiology-Burnside SA
Radiology has built a reputation for quality, innovation and exceptional service. Its Contact Centre was recognised as 2025 SA Contact Centre of the Year at the Auscontact Excellence Awards, reflecting the strength of its people and service standards.
About...
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Royal Automobile Club of WA-Perth WA
The Royal Automobile Club of WA is seeking a Team Manager for its Contact Center in Joondalup and West Perth. In this role, you will lead a team of consultants to enhance member experience and support inquiries related to RAC products and services...
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On Q Recruitment-Canberra ACT
individual to join them as a Contact Centre Officer.
Responsibilities
• Duties entail providing quality information to stakeholders
• Referring complex queries
• Using enquiry management tech
• Identifying hot issues
• Chairing meetings
• Contributing...
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FinXL-Melbourne VIC
and management of the deployment, ensuring a strict zero‑downtime execution strategy during cutover phases.
Key Responsibilities
• Design & Implementation: Develop and deploy enterprise‑grade Cisco Webex Contact Centre cloud solutions and perform technical...
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appcast.io -
Jones Radiology-Burnside VIC
Jones Radiology has built a reputation for quality, innovation and exceptional service. Its Contact Centre was also recognised as 2025 SA Contact Centre of the Year at the Auscontact Excellence Awards, reflecting the strength of its people, service...
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appcast.io -
SwiftCruit-Melbourne VIC
risk and senior stakeholders
• Are passionate about AI-enabled transformation, balanced with strong focus on reliability and risk management
Technical experience
Exposure to some of the following is beneficial:
• Contact centre & communication...
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appcast.io -
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