Complaint Manager Jobs in Rockhampton
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Search Results - Complaint Manager Jobs in Rockhampton
Fresenius Medical Care-Rockhampton QLD
issues and internal queries.
• Provide coaching, guidance, and on-the-job support to team members
Escalations & Ticket Management
• Own and manage escalated customer enquiries, complaints, and service issues through to resolution
• Oversee the customer...
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Aussie World Pty-Rockhampton QLD
Operations Manager
Responsibilities:
Guest Experience
• Support the delivery of consistent, friendly, and professional guest service across the park
• Act as an escalation point for guest complaints, incidents, and complex enquiries, resolving issues...
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JVC Group Management Pty-Rockhampton QLD
excellence, relentless accountability, built on authentic relationships and dependable trust, all while having fun along the way.
The Role:
We are seeking an exceptional Customer Service Assistant to support the Club Managers with daily operations for 3...
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Plush Think Sofas-Rockhampton QLD
by utilizing your expertise in customer service and product knowledge.
• Ensure timely resolution of customer complaints and adherence to company policies and procedures.
• Collaborate with the Regional Sales Manager to develop and implement strategies...
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NEX Building Group-Rockhampton QLD
General Manager - Service and Warranty
The MJH Group (incorporating the iconic McDonald Jones Homes and MOJO Homes brands) is not just in the new home building industry; we are in the business of delivering an unbeatable customer experience from...
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Accor-Rockhampton QLD
locally inspired restaurant and bar. As Bar Manager you will have a central role in beverage menu design, crafting cocktails, mocktails, and a bar experience that keeps guests coming back.
Job Description
What you'll be doing:
• Oversee the successful...
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Catholic Care Central Queensland-Rockhampton City QLD
and service standards.
You will also:
• Lead and support a high-performing, high-volume client contact team.
• Provide effective line management, coaching and support to team members.
• Manage complex and escalated client complaints and enquiries.
• Monitor...
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Fox Factory-Rockhampton QLD
and service opportunities
• Provide feedback to Sales Manager as needed
• Proactively communicate persistent quality control issues within the department and to other departments as necessary
• Resolve product problems by clarifying the customer's complaint...
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Catholic Care Central Queensland-Rockhampton QLD
referrals and feedback, helping people access the right services and support.
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Working closely with the Corporate Services Manager and other support teams, you will provide strong day-to-day leadership, resolve operational issues, manage escalated...
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Waymark Hotels-Rockhampton City QLD
information is up to date.
• Handle guest feedback and complaints professionally, escalating issues where required.
• Assist with administration tasks and support the management team with daily operations.
• Process payments and reconcile guest accounts...
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Catholic Care Central Queensland-Rockhampton QLD
consistently meets quality and service standards.
You will also:
• Lead and support a high-performing, high-volume client contact team.
• Provide effective line management, coaching and support to team members.
• Manage complex and escalated client complaints...
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Waymark Hotels-Rockhampton QLD
information is up to date.
• Handle guest feedback and complaints professionally, escalating issues where required.
• Assist with administration tasks and support the management team with daily operations.
• Process payments and reconcile guest accounts...
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Catholic Care Central Queensland-Rockhampton QLD
consistently meets quality and service standards.
You will also:
• Lead and support a high-performing, high-volume client contact team.
• Provide effective line management, coaching and support to team members.
• Manage complex and escalated client complaints...
Read more
JB Hi-Fi & The Good Guys-Rockhampton QLD
to improve the way we reduce, reuse, and recycle.
Job Description
Reporting to the Customer Service Manager, the Customer Service Team Member is an integral member of our customer facing team and will effectively deliver store operations activities...
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appcast.io -
Salesperson-Rockhampton QLD
environment
What we require:
• Ability to work in a customer focused, successful retail business
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem...
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