Complaint Manager Jobs in Townsville

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Search Results - Complaint Manager Jobs in Townsville

Senior Regulatory Affairs & Complaints Specialist

WorkCover Queensland-Townsville QLD-today

into — regulatory affairs, directly influence organisational decision making, shape policies and frameworks, and contribute to the evolution of our complaints management culture — all while delivering with heart, owning the outcome and working best together. What...

Store Manager - Expression of Interest, QLD

SpecSavers-Townsville QLD-today

Assisting the retail team with customer service, pre-testing and dispensing • Supporting the Retail Director in complaint resolution • Maintaining store presentation standards and stock management Skills and Experience Positivity creates possibility...

Senior Regulatory Affairs & Complaints Lead (Hybrid)

WorkCover Queensland-Townsville QLD-today

A leading workers' compensation insurer is seeking a Senior Regulatory Affairs & Complaints Specialist in Queensland. This role involves providing strategic oversight and expertise in regulatory affairs and complaints management. You'll work...

Branch manager

Tourism Holdings-Townsville QLD-today

years' people management experience (tourism or travel preferred). Mechanical knowledge or aptitude. Guest service experience and strong sales track record. Skilled in complaint handling and conflict resolution. Excellent time management...

Customer Relations Consultant

Flight Centre-Townsville QLD-yesterday

with professionalism and empathy? As a Customer Relations Consultant, you'll play a critical role in complaint handling and dispute resolution, supporting both customers and frontline teams across the business. You'll manage customer complaint workflows, provide...

Interim HR Manager

Peak Services-Townsville QLD-today

strategic advice with operational delivery. Local government or public sector experience will be highly regarded, as will expertise in complaints management, workforce planning, HR compliance, systems improvement, and organisational capability. If you thrive...

Office Manager

Doctors&Co-Townsville QLD-today

by practice, such as adolescents, aged care, migrant or refuge groups, Aboriginals, and Torres Straight islanders, etc. • Experience CPR/Triage training • Prior training and/or experience in management of emergencies, handling complaints, Medicare & health...

First Nations Customer Service and Support Team Manager

Telstra-Townsville QLD-today

Previous experience leading a team in a sales and service environment /n • /n Contact centre or Retail leadership experience /n • /n Experience with performance coaching and complaint management /n • /n Administration experience /n • /n Maintaining...

Store Manager

Ottos Group-Townsville QLD-today

Job Description As a Store Manager, you will be responsible for the overall leadership, operational performance, and commercial success of a multi-department retail business. Working closely with a team of Department Managers and Supervisors, you...

First Nations Customer Service and Support Team Manager

Telstra Corporation-Townsville City QLD-appcast.io-3 days ago

and service environment • Contact centre or Retail leadership experience • Experience with performance coaching and complaint management • Administration experience #J-18808-Ljbffr...

Retail Manager 2:1 FIFO Brisbane, QLD

Sodexo-Townsville QLD-today

and complaints, ensuring a high level of customer service • Collaborate with regional management to execute company-wide initiatives and promotions • Implement retail standards that reflect local market conditions and ensure pricing accuracy • Ensure timely...

First Nations Customer Service and Support Team Manager

Telstra-Townsville QLD-today

in a sales and service environment • Contact centre or Retail leadership experience • Experience with performance coaching and complaint management • Administration experience • Maintaining stakeholder relationships If this sounds like a job for you, we...

Administration Clerk

Harvey Norman-Townsville QLD-today

and communication skills /n Enjoy working in a team environment /n What we require: /n Excellent communication skills in both verbal and written English /n To be highly organised and possess great time management skills /n Experience in filing, creditors, debtors...

Depot Manager

Lowespetrol-Townsville QLD-appcast.io-2 days ago

Handling customer enquiries, issues, and complaints in a professional manner The successful applicant will require: • Previous experience in heavy vehicle &/or fuel industry an advantage • Proven understanding of Fatigue Management, Mass Management...

Customer Service Manager

Elmo-Townsville QLD-today

succession planning and employee retention • Managing complex customer complaints and escalated operational issues • Ensuring consistent use of NetSuite, CRM systems and Customer Service processes • Identifying opportunities to simplify processes and improve...