Complaint Manager Jobs in New South Wales
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Search Results - Complaint Manager Jobs in New South Wales
Cover Genius-Sydney NSW
insurance, and partnership teams to resolve complaints efficiently while identifying root cause trends and delivering insights that drive continuous improvement. Regular collaboration with the Senior Complaints Manager and Compliance team will be key...
The University of Sydney-Sydney NSW
Job Description
Senior Manager, Complaints Policy and Reform
Full time, fixed term opportunity until 24 November 2027
Lead Complaints Policy Reform and Drive Organisational Change
Offering a competitive remuneration package including 17...
NSW Department of Customer Service-Sydney NSW
evidence‑based outcomes; transform frontline insights into system‑wide improvements.
What you’ll be responsible for
• Leading Tier 3 complex complaints, investigations and reviews
• Managing high‑risk, sensitive and escalated matters across schemes...
Australasia Pacific Play Therapy Association-Sydney NSW
an experienced, impartial and highly professional Complaints Resolution Officer to support the fair, timely and effective management and resolution of complaints.
About the Role:
The Complaints Resolution Officer is an independent contractor responsible...
The University of Sydney-Sydney NSW
Senior Manager, Complaints Policy and Reform
Full time, fixed term opportunity until 24 November 2027
Lead Complaints Policy Reform and Drive Organisational Change
Offering a competitive remuneration package including 17% superannuation
About...
Blackmores Group-Newcastle NSW
Product Quality Complaints Manager | 18-Month Parental Leave Cover
Take a good function and make it great.
Are you a Quality professional who enjoys improving how things work, turning data into insight and creating meaningful change...
Civic Recruitment Limited-Liverpool NSW
Month Contract With A Local Authority
Job Purpose
The Tribunal and Complaints Officer will provide specialist support to the SEND service by managing and resolving complaints and tribunal cases, helping to reduce backlogs and improve service...
Blackmores Group-Sydney NSW
Product Quality Complaints Manager | 18-Month Parental Leave Cover
Take a good function and make it great.
Are you a Quality professional who enjoys improving how things work, turning data into insight and creating meaningful change...
Superhero-Sydney NSW
reviewing and resolving complaints, drafting IDR responses, and managing AFCA escalations, with a focus on accurate record-keeping and cross-team collaboration to drive outcomes.
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EuroStaffs-Wollongong NSW
of best practice complaints management policy and processes, including reviews, responses, and escalation processes to optimise case management and resolutions. The role provides support and assistance in relation to complaints from domestic...
TAL Australia-Sydney NSW
that strengthens trust and delivers consistent results.This is a 12-month fixed-term contract based in NSW, offering the chance to contribute to a leading life insurer while working with cross-functional teams to improve complaint management and customer
#J-18808...
University of Sydney-Sydney NSW
Full-time, 12 month fixed term opportunity Join a high-impact project transforming complaints management across the University HE0 10: $162,528 plus 17% Superannuation
About the opportunity
The Change and Adoption Manager plays a critical role...
appcast.io -
Superhero-Sydney NSW
escalations in collaboration with the Compliance team.Maintain accurate complaint records and support reporting obligations to senior management and risk forums.Identify systemic issues and provide feedback to teams to reduce recurring complaints.Build trusted...
Smart Energy Group-Byron Bay NSW
formal complaints.
• Collaborate with the Compliance Manager to deliver training on compliance risks, sales terminology, BNPL rules, and installation standards.
Compliance Support
• Assist in managing escalations and liaising with consumer/trade...
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TAFE NSW External-Newcastle NSW
TAFE NSW External is seeking a Student Administration Officer Complaints to support customer complaints handling and administration, including reviews, responses, and escalation to optimise case management and outcomes.
This permanent full-time...
appcast.io -
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