Complaint Manager Jobs in Sydney
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Search Results - Complaint Manager Jobs in Sydney
Colonial First State-Sydney NSW
for managing and resolving all escalated member complaints (both internal and external) in an efficient and transparent manner, in line with the regulatory, legislative and business requirements. Further you may be required to elevate and investigate systemic...
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Aged Care Quality and Safety Commission-Sydney NSW
will showcase strong management skills, experience in complaints management, and the capacity to navigate change effectively. This position offers a salary ranging from $122,620 to $139,850 plus superannuation, depending on experience.#J-18808-Ljbffr...
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Westpac Group-Sydney NSW
A leading financial institution is looking for a Senior Manager to oversee the complaints function. Responsibilities include leading Internal and External Dispute Resolution, coaching teams, and ensuring compliance with regulatory standards...
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NSW Government-Sydney NSW
Strong interpersonal skills, able to develop rapport with customers from varied backgrounds and experiences who may be angry and frustrated while managing their expectations.
• Prepared to speak on the phone with customers to discuss their complaints...
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Westpac Group-Sydney NSW
As Senior Manager, BT Complaints, you will lead the end‑to‑end complaints function across Internal and External Dispute Resolution, ensuring fair, timely and high‑quality outcomes for customers. The role is responsible for operational performance...
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Aged Care Quality and Safety Commission-Sydney NSW
Regulatory Strategy on our website www.agedcarequality.gov.au
About the Team
The Complaints About Us and Conduct Unit is responsible for managing and responding to concerns raised about the Aged Care Quality and Safety Commission's service delivery, staff...
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Tokio Marine Management Australasia-Sydney NSW
improvement initiatives within the complaints management function.
• Conduct reviews of Complaint Policies as well as assist with possible Systemic issues or incidents
• Provide support for the day-to-day administration requirements of the business unit...
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Six Degrees Executive-Sydney NSW
and currently have a fantastic opportunity available for an experienced and passionate customer experience professional in the capacity of 'Customer Service Manager'.
About the Opportunity
The Customer Service Manager is a key leadership role...
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VetPartners Australia and New Zealand-Sydney NSW
management functions including recruitment, workforce planning, rostering, performance management, training, development, and team wellbeing
• Elevate customer experience through client engagement initiatives, marketing, digital presence, complaint...
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Sydney Airport-Sydney NSW
A leading Australian airport is seeking a Valet Manager to oversee the valet operations, ensuring compliance and high-quality customer service. The role involves managing staff, responding to customer complaints, and collaborating with multiple...
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Anglicare Sydney-Sydney NSW
Key Responsibilities
• Customer Engagement & Wellbeing:
• Assist Residential Manager with complaint management and contribute to resident wellbeing.
• In collaboration with the Residential Manager, develop strategies in response to Resident Surveys...
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Are Media Pty Ltd-Sydney NSW
and
• Our unique Are Media Learning Academy (Digital Academy, Lunch N Learns, Mentoring and much more).
At Are Media, you'll be in the office four days a week, with one day to work from home.
About the role
This role is responsible for managing the day...
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Wendy's Home Care-Sydney NSW
living safely and well in the place they love most - home!
About the Role
Your role will involve coordinating quality and compliance tasks including audits, documentation, incident/complaints management and helping to identify continuous improvement...
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Colonial First State-Sydney NSW
A leading financial services organization is seeking a dedicated individual for the Complaints Resolution team in Sydney, responsible for managing escalated member complaints and ensuring compliance with regulatory obligations.
The role requires...
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Volkswagen Financial Services Australia-Sydney NSW
experience during their journey with Volkswagen Financial Services Australia. Our core value is integrity and we seek like-minded individuals to join our thriving business.
The IDR specialist is responsible for managing and resolving customer complaints...
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