Complaint Manager Jobs in Canberra
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Search Results - Complaint Manager Jobs in Canberra
Comcare (Australian Government)-Canberra ACT
The Complaints Management Coordination team is tasked with establishing and leading a coordinated complaints management model at Comcare. The team oversees and coordinates the implementation of comprehensive complaints management review...
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Services Australia-Canberra ACT
Customer, manages a division and provides advice on:administrative law and statutory interpretation issues relating to social security, health, aged care, emergency management, and child support programs.litigation, including social security, child support...
Acendre-Canberra ACT
their supporters and service providers to resolve concerns and make positive improvements for people receiving aged care. The Complaints sections sits within ICRG which supports managing risk, complaint resolution, sharing intelligence and where required...
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Australian Pesticides and Veterinary Medicines Authority-Canberra ACT
with the Office of the Australian Information Commissioner (OAIC) regarding privacy complaints, reviews and determinations, and opportunities for privacy policy and law reformmanaging the Freedom of Information (FOI) function of the agency, including external...
Accor Hotels-Canberra ACT
general administration and operations issues.
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently.
Please note this role requires you to live on site 4-5 nights on call...
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EVT-Canberra ACT
and complaints (including social media), solicit feedback and build relationships that drive continuous improvements in guest satisfaction
• Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals...
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ACT Health-Canberra ACT
Complaints management.
• Service re-design.
• Quality and Safety activities.
• Implementation of the CHS Clinical Governance Framework.
• Review of relevant policies and procedures.
• Engagement, when required, with medical practitioners, seeking advice...
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ClearCompany-Canberra ACT
including coordination of the department's Risk Network
• Reviewing and updating risk management documentation
• Providing support to the section's other activities of complaints handling, insurance, risk data analysis, reporting, and records management.
#J...
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Gluestore-Canberra ACT
customers day, whether they buy or not
• Assisting Customers with queries, processing sales, returns and gift vouchers
• Assisting your Department Managers and share your product knowledge with Customers
• Escalating any customer complaints to management...
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Harvey Norman-Canberra ACT
and tiles to support customer queries
• Must be able to measure, draw, read plans and sell flooring products in home
• Current drivers license and own mode of transport preferable car is essential
• Ability to service your customers while managing work tasks...
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InterContinental Hotels Group-Canberra ACT
Rewards Club members
• Handle guests' complaints and provide service recovery when applicable. Refer problems to the Duty Manager when assistance is required.
• Process check in/ check-out functions, including general cashiering and processing of guest...
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Swissport International AG-Canberra ACT
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
• Resolve passenger complaints and issues efficiently and professionally.
• Offer support and answer questions regarding flight schedules, fares...
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Wipro Technologies-Canberra ACT
specification after thorough research and analysis of customer requirements
• Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
• Understand...
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Wipro Technologies-Canberra ACT
business wins (Revenue and Order Book)
• Practice Management: Build, mentor and manage a diverse team of geographically distributed Education consulting professionals across different experience levels, including their goals & objectives, mentoring, career...
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