Complaint Manager Jobs in Byron Bay
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Search Results - Complaint Manager Jobs in Byron Bay
Smart Energy Pte LtdByron Bay NSW
Establish feedback loops to identify root causes and reduce formal complaints.
• Collaborate with the Compliance Manager to deliver training on compliance risks, sales terminology, BNPL rules, and installation standards.
Compliance Support
• Assist...
Marz DesignsByron Bay NSW
in the showroom and offsite
• Leading and motivating the sales team to achieve their sales targets
• Training and developing the Sales team to deliver exceptional service
• Managing rosters to maximise showroom staff coverage
• Identify opportunities to drive...
Smart Energy Pte LtdByron Bay NSW
Smart Energy is seeking an experienced Escalations Manager to own complex customer cases and drive improvements across our Byron Bay head office. You will advocate for customers, balance empathy with decisive action, and work with Compliance...
The Shift PeopleByron Bay NSWappcast.io
and coordination.
What We’re LookingFor
You don’t need to have held the title Customer Resolution Specialist before.
You may come from customer service, customer success, complaints and resolutions, case management, insurance, telecommunications, utilities...
Smart EnergyByron Bay NSW
Smart Energy, based in Byron Bay, is seeking an experienced Case Escalation Manager to own our most complex customer cases and drive continuous improvement across the business. You'll step in when a situation needs judgement and problem-solving...
UnitingGoonellabah NSW, 35 km from Byron Bay
the local operational team, specialising in auditing, accreditation, complaints and incident management.
It includes:
• Contributing towards the efficiency and effectiveness of the Residential Aged and Health Care team
• Collaborating with the wider...
Smart Energy GroupByron Bay NSW
Smart Energy is seeking an experienced Case Escalation Manager to own the most complex customer cases and drive continuous improvement from our Byron Bay Head Office.
You will intervene in difficult complaints, installation issues, and compliance...
Sociable TechLismore NSW, 38 km from Byron Bay
and efficient workforce
• Handle customer inquiries and resolve complaints professionally and promptly
• Collaborate with senior management on business planning, budgeting, and performance reporting
Qualification & experience
• Diploma, Advanced Diploma...
SmartenergyByron Bay NSW
if you have experience in customer service, customer success, complaints, case management, operations or another role where you’ve had to solve customer problems.
You’ll ideally bring:
• Strong customer service and communication skills.
• A calm...
Jack Links New ZealandLismore NSW, 38 km from Byron Bay
products and processes meet company, customer and regulatory requirements, while managing specifications, customer quality requirements and complaint trends.
• 5. Continuous Improvement: Use quality data, audit outcomes, complaints and operational insights...
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