Call Centre Customer Service Jobs in Newcastle
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Search Results - Call Centre Customer Service Jobs in Newcastle
Hire with ReefNewcastle NSW
Hire with Reef is seeking a Call Centre Manager to lead remote customer care operations focused on vehicle and automotive insurance claims. The position requires 3–6 years in call center operations and at least 1–2 years in management...
Hire with ReefNewcastle NSW
Description
Job Title: Call Centre Manager
Location: Remote
Working Hours: Central Standard Time (9 AM – 5 PM)
Role Type: Full-Time
We're looking for a Call Centre Manager to lead customer care operations and oversee end-to-end insurance claims...
Holloway RemovalsNewcastle NSWappcast.io
the moving process.
Ideal candidates will possess strong communication skills and have experience in customer service, especially in a call centre environment. Join us to help create a stress-free moving experience for our clients.
#J-18808-Ljbffr...
SG Fleet AUNewcastle NSW
to all KPIs and support the improvement of the Customer's satisfaction levels
Skills and Experience
• Diploma in business or equivalent
• Previous experience in a customer service inbound call center
• Good communication skills both written and verbal...
Canterbury-Bankstown CouncilNewcastle NSW
service delivery.
/nYou will have /n
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• Certificate III in Customer Contact or equivalent Customer Service experience
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• Experience in a customer service role in face‑to‑face and/or call centre environments.
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• Experience in managing customer...
Holloway RemovalsNewcastle NSWappcast.io
High emotional intelligence and the ability to stay composed with distressed or frustrated customers
• Proven experience in a customer service role, preferably in a call centre environment
• Strong problem‑solving abilities and a customer‑focused...
JobtailorNewcastle NSW
Overview
• The Customer Interactions Manager leads the Australian customer-facing teams to drive satisfaction, loyalty, and operational excellence.
• Oversee daily operations of the Customer Service, Warranty, and Technical Support teams...
AFG IncNewcastle NSW
and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing...
NSW Trustee and GuardianNewcastle NSW
deliver high quality financial management services to customers through our customer facing and support teams.
About the Role
Provide high quality specialist services for Estate Management customers utilising expert specialist knowledge to deliver...
Essence JourneyNewcastle NSW
request through follow-up support.
Requirements
• Previous experience in customer service, hospitality, call center, or administrative roles preferred
• Strong written and verbal communication skills
• Comfortable working independently in a remote...
The NRMANewcastle NSW
not be able to support leave requests between Nov 2026- Feb 2027.
What You’ll Bring
• Have significant customer service and/or sales-based experience in a similar customer facing or office-based environment
• Can thrive in a fast-paced, high-volume...
Holloway RemovalsNewcastle NSWappcast.io
in providing exceptional customer service and converting sales enquiries into successful bookings!
What will you be doing?
• Handle inbound calls and online enquiries from customers interested in our removals and storage services (no cold calling—just WARM...
The NRMANewcastle NSW
will try our best to support, please be aware that we may not be able to support leave requests between Nov 2026- Feb 2027.
/nWhat You’ll Bring /n
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• Have significant customer service and/or sales-based experience in a similar customer facing or office...
FedEx AustraliaNewcastle NSW
call centre.
• Deliver training and continuous capability development for after‑hours operators, ensuring consistent adherence to premium service expectations and customer KPIs.
Billing & Financial Accuracy
• Manage end‑to‑end hand‑rate billing processes...
AKG AustraliaNewcastle NSW
a call centre professional perhaps? You could even be from another service industry altogether!
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We honestly don't mind, as long as you genuinely thrive in a customer‑centric role, enjoy talking to customers, are empathetic, resilient and self‑driven...
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