Call Centre Business Analyst Jobs in New South Wales
1 - 9 of 9
Search Results - Call Centre Business Analyst Jobs in New South Wales
Spectrum-Maitland NSW
accounts, product misplacement, or technical difficulties.
• Meet required targets and key performance indicators set forth by the business to include calls per day, upsell of new prospects, and product activation.
• Assist and instruct customers...
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Sonova-Sydney NSW
reporting and analysis of key call centre metrics to the leadership team.
• Promoting suitable audiology solutions via existing or new products, services and/or offers.
• Managing the daily operations of the telephony system including schedules...
ResMed Inc-Sydney NSW
call centre team, fostering a culture of customer service excellence and continuous improvement.
• Collaborate with marketing, product, and sales teams to ensure call centre initiatives align with business objectives.
• Provide regular insights and reports...
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NGS Super-Sydney NSW
continues to be effective and member-focused.
• In conjunction with the COO, manage NGS's relationship with AFCA.
• Conduct root cause and analysis of customer complaints and dissatisfaction via relevant channels including call centre, employer response...
Sonova Group-Sydney NSW
your operational experience and performance excellence
• Providing regular reporting and analysis of key call centre metrics to the leadership team
• Promoting suitable audiology solutions via existing or new products, services and/or offers
• Managing...
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Rabobank Gruppe-Sydney NSW
employees & clients is at the heart of everything we do.
Due to an internal promotion, Rabobank’s IT Infrastructure (ITI) Workplace Technical Services team has an opening for a Senior IT Desktop Support Analyst in our Sydney office. You will bring your...
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Sonova AG-Sydney NSW
experience and performance excellence
• Providing regular reporting and analysis of key call centre metrics to the leadership team
• Promoting suitable audiology solutions via existing or new products, services and/or offers
• Managing the daily operations...
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Rabobank Gruppe-Sydney NSW
software issues
• Provide regular review, analysis & reporting of provisioned capacity, medium-long term growth & sustainable upgrade recommendations
• Provide regular review, analysis & reporting of server availability
• Create & maintain technical...
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QBE Insurance Group-Parramatta NSW
for QBE; supporting a diverse mix of partners and customers across a range of insurance queries and solutions. Based in a call centre environment, this entry-level role will suit someone who is keen to learn, loves working with customers, and is looking...
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