Call Centre Business Analyst Jobs1 - 15 of 71
1 - 15 of 71
workforce management and reporting analyst in Brisbane CBD - Conduct data analysis and provide... (but not limited to): - Proven track record in Workforce Planning (ideally in call centre environment...
with businesses and how agents service them. Industry analysts have said, "Amazon Connect is quietly positioned... of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center...
of communication at all levels across the business to facilitate best in class sharing and root cause analysis..., and troubleshooting techniques, analyze call centre data, and focus on improving performance and processes to better...
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