Call Centre Business Analyst Jobs
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Search Results - Call Centre Business Analyst Jobs
NAB-Melbourne VIC
Analyst you will be part of the Fraud Assist team answering critical calls from our customers that may have been impacted by fraud.
This call centre position will see you take back‑to‑back calls from customers and other NAB staff to address fraud‑related...
Avanade-Melbourne VIC
Summary
As a Lead Dynamics 365 Commerce & Point of Sale (POS) – Retail Architect, you are considered a Retail expert and have in depth knowledge of D365 Commerce and POS across the omnichannel capability which include B2B, B2C, call centre...
Trades Workforce Solutions-Canberra ACT
POSITION DESCRIPTION
Agency: Suburban Land Agency
Position Number: P68278
Position Title: Data Analyst, Digital Solutions
Classification: SOGC
Last reviewed: March 2026
WHAT WE DO
Suburban Land Agency (SLA) is committed to creating great...
appcast.io -
1 similar jobs: Cairns
Reckon-Sydney NSW
satisfaction levels.
• Educate the customer on our product range.
• Offer a variety of product related solutions to clients.
• Identify client requirements and perform needs analysis, recommending the correct product and up‑selling additional products...
1 similar jobs: Ipswich
Trades Workforce Solutions-Canberra ACT
POSITION DESCRIPTION
Agency: Suburban Land Agency
Position Number: P68278
Position Title: Data Analyst, Digital Solutions
Classification: SOGC
Last reviewed: March 2026
WHAT WE DO
Suburban Land Agency
At the Suburban Land Agency (SLA) we...
appcast.io -
Tyro Payments-Sydney NSW
Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years’ experience under our belt, we know...
Smart Group-Ballarat VIC
Ownership
• Develop forecasting models, rosters and scheduling frameworks that maximise efficiency in lead prioritisation and contact rate.
• Monitor performance metrics and recommend improvements to call centre operations.
• Provide business ownership...
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Winc Australia-Newcastle NSW
all-round customer service and our Net Promoter Score of 70%+ reflects our customer’s best in class rating of our team. And so do the awards we have won with our Australian based Call Centre Team recognised in 2025 as the Australian Business Award...
1 similar jobs: Tamworth
Amazon-Sydney NSW
fieldwork, including complainant, witness, and subject employee interviews, investigative data analysis, and production of investigative documentation
• Experience supporting hourly employee client groups
• Experience in call center, distribution center...
WNS Global Services-Melbourne VIC
connection
• Monitor
• First aid kit and fire blanket
Qualifications
Qualifications: Relevant tertiary qualification desired (Business, Finance, Commerce)
Experience:
• 1-2 years working in general insurance preferred
• Call centre experience preferred...
AustralianSuper-Melbourne VIC
initiatives across the broader business.
Other duties and responsibilities include but are not limited to.
• Deliver oversight and quality assurance programs for the claims and call teams and become the first line of defence for the provision of quality...
Crawford & Company-Ballarat VIC
with insurance/strata claims management experience, we are open to hearing from you if you do not have a strata claims or insurance background; essentially, we are looking for customer service/retail/call‑centre superstars who are open to learning...
2 similar jobs: Melbourne, Bendigo
Crawford & Company-Melbourne VIC
with insurance/strata claims management experience, we are open to hearing from you if you do not have a strata claims or insurance background; essentially, we are looking for customer service/retail/call-centre superstars who are open to learning...
Crawford-Cairns QLD
a strata claims or insurance background; essentially,we are looking for customer service/retail/call-centre superstarswho are open to learning the fundamentals of insurance (on the job) and have the mindset of building a career in insurance.
Please note...
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Crawford & Company-Sydney NSW
with insurance/claims management experience, we are open to hearing from you if you do not have a claims or insurance background; essentially, we are looking for customer service/retail/call‑centre superstars who are open to learning the fundamentals of insurance...
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