Manager, Service Management
Join Mercy Health's Technology Team during this exciting period of digital transformation and growth in our Health and Healthy Ageing services. The Manager, Service Management will lead the development, implementation, and continual improvement of IT Service Management processes, acting as the Process Manager and ensuring alignment with best practices.
This role is key in overseeing the ongoing maturity and improvement of IT Service Management processes using the ServiceNow ITSM toolset. Additionally, the Manager will establish and run the Mercy Health ISS CAB, ensuring effective governance and...
This role is key in overseeing the ongoing maturity and improvement of IT Service Management processes using the ServiceNow ITSM toolset. Additionally, the Manager will establish and run the Mercy Health ISS CAB, ensuring effective governance and...
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