Service Desk
About Our Client
My client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.
Job Description
As the Service Desk Officer you will be responsible for:
• Service Desk ticket management (e.g., Service Now)
• User/Account administration (e.g., Active Directory, Business Systems)
• IT Asset Management (hardware & software)
• Microsoft experience (Teams, 365, Windows 10)
• Remote Desktop support
The Successful Applicant
The successful applicant will ideally possess the following:
• Significant Level 1 knowledge.
• Strong communicator, both written and verbal with a high proficiency in the English language.
• Excellent telephone manner.
• Confident in servicing staff at all levels of the organisation, including senior
management and board level executives.
• Self-starter with drive and desire to work efficiently when unsupervised.
• Acts as a team player within the Service Desk team.
• Australian Citizen or Permanent Resident.
What's on Offer
• Professional development and training opportunities.
• A dynamic work environment that fosters creativity and innovation.
My client has an immediate requirement for a Service Desk Officer who will be providing technical support throughout the broader organisation. This is an initial 12-month with likelihood of extension.
Job Description
As the Service Desk Officer you will be responsible for:
• Service Desk ticket management (e.g., Service Now)
• User/Account administration (e.g., Active Directory, Business Systems)
• IT Asset Management (hardware & software)
• Microsoft experience (Teams, 365, Windows 10)
• Remote Desktop support
The Successful Applicant
The successful applicant will ideally possess the following:
• Significant Level 1 knowledge.
• Strong communicator, both written and verbal with a high proficiency in the English language.
• Excellent telephone manner.
• Confident in servicing staff at all levels of the organisation, including senior
management and board level executives.
• Self-starter with drive and desire to work efficiently when unsupervised.
• Acts as a team player within the Service Desk team.
• Australian Citizen or Permanent Resident.
What's on Offer
• Professional development and training opportunities.
• A dynamic work environment that fosters creativity and innovation.
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