Avis Budget GroupAustralia
Causal PayAbout Avis Budget Group We don't just rent cars.We're changing the way people move.Across our world
• famous brands
• Avis, Budget, Zipcar, and Apex
• we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximate...
Avis Budget GroupAustralia
Causal PayAbout Avis Budget Group We don't just rent cars.We're changing the way people move.Across our world
• famous brands
• Avis, Budget, Zipcar, and Apex
• we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximate...
Avis Budget GroupAustralia
Causal PayAbout Avis Budget Group We don't just rent cars.We're changing the way people move.Across our world
• famous brands
• Avis, Budget, Zipcar, and Apex
• we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximate...
ClearCompanyPerth WA
controls, software, computer or process engineering; or engineering physics Between 10-12 years’ of industry experience in process control and/or automation design, configuration, and troubleshooting Exposure in the Australian mining/mineral processing...
Hitachi Vantara CorporationPerth WA
Assessment (TVA)Security Case (in according to IEC 62443-4-1 and EN 50129:2018)for the security assurance and security procedures (for incident management, patch and vulnerability management, asset and configuration management, etc.)Security Report (include...
Titan ICTPerth WA
and information session to other consultants.
Diagnose, troubleshoot, and resolve serious service incidents, including hardware & software faults.
End to end trace analysis and troubleshooting of Private LTE Systems.
Manage, maintain and optimise the LTE Core...
Peoplebank Australia LtdWestern Australia
and scalable applications.
• Robust Monitoring and Security: Establish robust monitoring systems and security measures to ensure system stability and compliance.
Key experience:
• Proficiency in automation/configuration management tools such as Ansible, Chef...
ROBERT WALTERS AUSTRALIAWestern Australia
systems software will be key to your success in this role. You will also have the opportunity to recommend changes to improve systems and network configurations. Your excellent communication skills will enable you to effectively liaise with management, IT...
Get new jobs by email!
Get email updates for the latest Software Configuration Management jobs in Western Australia
It's free, and you can cancel email updates at any time
L1 Service Desk
Michael Page | Perth | AU$72,794/year | michaelpage.com.au |
About Our Client
A local organisation that typically oversees a specific geographic area within a city or region, managing public services. They work on improving community services and residents' quality of life. Additionally, our client foster a sense of contribution to the community by ensuring that the technology supporting essential services operates smoothly, thereby benefiting the area one lives in or serves.
Job Description
• Provide first-line technical support to end-users via phone, email, or ticketing system.
• Troubleshoot and resolve issues related to Microsoft Active Directory (AD), including user account management, password resets, and group policy inquiries.
• Assist with Microsoft 365 user inquiries, including account setup, email configuration, and troubleshooting of cloud-based services such as Exchange Online and SharePoint Online.
• Address Windows operating system-related issues, including basic troubleshooting, software installations, and updates.
• Perform administrative tasks within Microsoft Exchange, such as mailbox management, email distribution list maintenance, and troubleshooting email delivery problems.
• Document support activities, including ticket resolutions, troubleshooting steps, and user communication, to ensure accurate tracking and knowledge sharing within the team.
• Collaborate with other IT teams to escalate complex issues and follow up on problem resolution to ensure timely and effective support delivery.
• Provide user training and guidance on IT best practices, security awareness, and self-service resources to promote user empowerment and reduce dependency on support services.
The Successful Applicant
• A successful candidate for a Level 1 support role with expertise in Active Directory, Microsoft 365, Windows, and Exchange administration
• Possess a solid foundation in IT fundamentals, including knowledge of computer hardware, operating systems, and networking concepts.
• Exceptional communication skills, both verbal and written, to effectively interact with end-users and document support activities comprehensively.
• Exhibit strong problem-solving abilities
• Adapt to evolving IT environments.
• A proactive attitude towards self-improvement and staying updated with industry trends and best practices
• Attention to detail is crucial for accurately documenting support activities and ensuring that user issues are resolved thoroughly.
• Collaboration skills are important for working effectively with other IT teams and stakeholders to escalate and resolve complex issues.
• Patience and empathy
What's on Offer
• Competitive superannuation benefits
• Potential for career advancement and professional development opportunities within the organisations IT department.
• Exposure to diverse technical environments, including Active Directory, Microsoft 365, Windows, and Exchange administration, enhancing the candidate's skill set and marketability.
• Supportive work environment with opportunities for mentorship and learning from experienced IT professionals.
• Contribution to meaningful work supporting essential services and infrastructure within the local community, fostering a sense of pride and fulfilment in the candidate's role.
A local organisation that typically oversees a specific geographic area within a city or region, managing public services. They work on improving community services and residents' quality of life. Additionally, our client foster a sense of contribution to the community by ensuring that the technology supporting essential services operates smoothly, thereby benefiting the area one lives in or serves.
Job Description
• Provide first-line technical support to end-users via phone, email, or ticketing system.
• Troubleshoot and resolve issues related to Microsoft Active Directory (AD), including user account management, password resets, and group policy inquiries.
• Assist with Microsoft 365 user inquiries, including account setup, email configuration, and troubleshooting of cloud-based services such as Exchange Online and SharePoint Online.
• Address Windows operating system-related issues, including basic troubleshooting, software installations, and updates.
• Perform administrative tasks within Microsoft Exchange, such as mailbox management, email distribution list maintenance, and troubleshooting email delivery problems.
• Document support activities, including ticket resolutions, troubleshooting steps, and user communication, to ensure accurate tracking and knowledge sharing within the team.
• Collaborate with other IT teams to escalate complex issues and follow up on problem resolution to ensure timely and effective support delivery.
• Provide user training and guidance on IT best practices, security awareness, and self-service resources to promote user empowerment and reduce dependency on support services.
The Successful Applicant
• A successful candidate for a Level 1 support role with expertise in Active Directory, Microsoft 365, Windows, and Exchange administration
• Possess a solid foundation in IT fundamentals, including knowledge of computer hardware, operating systems, and networking concepts.
• Exceptional communication skills, both verbal and written, to effectively interact with end-users and document support activities comprehensively.
• Exhibit strong problem-solving abilities
• Adapt to evolving IT environments.
• A proactive attitude towards self-improvement and staying updated with industry trends and best practices
• Attention to detail is crucial for accurately documenting support activities and ensuring that user issues are resolved thoroughly.
• Collaboration skills are important for working effectively with other IT teams and stakeholders to escalate and resolve complex issues.
• Patience and empathy
What's on Offer
• Competitive superannuation benefits
• Potential for career advancement and professional development opportunities within the organisations IT department.
• Exposure to diverse technical environments, including Active Directory, Microsoft 365, Windows, and Exchange administration, enhancing the candidate's skill set and marketability.
• Supportive work environment with opportunities for mentorship and learning from experienced IT professionals.
• Contribution to meaningful work supporting essential services and infrastructure within the local community, fostering a sense of pride and fulfilment in the candidate's role.
Recommended jobs: