Plena HealthcareAdelaide SA
plans Advocating for communication support for clients with communication difficulties Delivering educational sessions Working closely with the organisational staff, support coordinators and your Plena colleagues to ensure optimum care needs are met...
BupaopticalAdelaide SA
needs.Resident champion: Your voice matters! You'll gather feedback through surveys and family conferences to ensure activities truly hit the mark.Team player: You'll collaborate with the Lifestyle Coordinator and care team to plan activities, document progress...
G'day GroupAdelaide SA
of Discovery Site Co-ordinators and labour hire requirementsProcurement and engagement of suppliersSite based construction project oversightExemplifies personal drive and integrityAbility to maintain and participate in continuous process improvementAbility...
Austcorp Executive Recruitment PTY LtdSouth Australia
RN Clinical Care Coordinator - Taree, NSW
Our client is a leading not-for-profit aged care provider in NSW, looking for 2 X Clinical Care Coordinators to join their team. This is an amazing opportunity for a dedicated registered nurse...
Calvary CareSouth Australia
Clinical Care Coordinator
Adelaide CBD - Full Time
• Progress with purpose at one of Australia’s largest health care providers
• Get ahead with salary packaging, benefits and professional development in a supportive team environment.
About...
Right at HomeSouth Australia
Care Coordinator – ADELAIDE CENTRAL (FULL TIME ) ( $80,000 - $85000 per year)
Company Background: Right at Home is an international leader in the home care industry. We provide care for seniors and adults with disabilities who need assistance...
Southern Cross CareSouth Australia
Liaising with the Care Manager and Residential Services Manager, you will provide leadership, guidance, coaching and mentoring to Nurses and Personal Carers to ensure a holistic person centred service and support process, that aligns with the SCC Better...
Southern Cross CareSouth Australia
home pay
About the role
We have opportunities for Level 2 Registered Nurses to join our team at Philip Kennedy Centre working within a large Residential Care team. This is an exciting opportunity to develop your leadership qualities whilst being...
Get new jobs by email!
Get email updates for the latest Care Coordinator jobs in South Australia
It's free, and you can cancel email updates at any time
Service Delivery Coordinator
Datacom | Adelaide | Full-time | apply.workable.com |
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (Your Why)
Our Service Delivery team is the part of the business where you can influence internally within our delivery teams and work closely with the customer to meet their business requirements. You can be proactive, innovative and look at ways to improve people’s lives through technology.
As Service Delivery Coordinator, you will play a key part in ensuring that all contracted services are delivered to clients in accordance with contracts. The Service Delivery Coordinator provides a single point of contact for customers in relation to the provision of contracted services and is responsible for aligning the customers’ requirements and expectations with Datacom’s service levels.
You will support customers end to end, as well as work in conjunction with the Service Delivery Managers to provide support for Datacom’s larger customer base.
This role can be based in Brisbane or Melbourne.
We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What You’ll Do
At the moment, as Service Delivery Coordinator you will be focused on:
• Contract and commercial management
• Service management and operational delivery
• Virtual team management
• Financial management
• Admin services
• Customer relationship management and customer satisfaction
• Reporting
• Continual service improvement and innovation.
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What You’ll Bring
We are looking for someone with approximately 1 year of IT experience, preferably from within an IT managed services environment. You’ll be passionate about customer experience, be organised, and understand service delivery and SLA conformance.
Ideally you’ll have a good grasp of service management methodologies including ITIL, along with a sound understanding of technical concepts and frameworks. You will have excellent verbal and written communication and your customer relationship building and management skills will be second to none.
Project management experience or exposure would be a huge advantage.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work.
You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (Your Why)
Our Service Delivery team is the part of the business where you can influence internally within our delivery teams and work closely with the customer to meet their business requirements. You can be proactive, innovative and look at ways to improve people’s lives through technology.
As Service Delivery Coordinator, you will play a key part in ensuring that all contracted services are delivered to clients in accordance with contracts. The Service Delivery Coordinator provides a single point of contact for customers in relation to the provision of contracted services and is responsible for aligning the customers’ requirements and expectations with Datacom’s service levels.
You will support customers end to end, as well as work in conjunction with the Service Delivery Managers to provide support for Datacom’s larger customer base.
This role can be based in Brisbane or Melbourne.
We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What You’ll Do
At the moment, as Service Delivery Coordinator you will be focused on:
• Contract and commercial management
• Service management and operational delivery
• Virtual team management
• Financial management
• Admin services
• Customer relationship management and customer satisfaction
• Reporting
• Continual service improvement and innovation.
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What You’ll Bring
We are looking for someone with approximately 1 year of IT experience, preferably from within an IT managed services environment. You’ll be passionate about customer experience, be organised, and understand service delivery and SLA conformance.
Ideally you’ll have a good grasp of service management methodologies including ITIL, along with a sound understanding of technical concepts and frameworks. You will have excellent verbal and written communication and your customer relationship building and management skills will be second to none.
Project management experience or exposure would be a huge advantage.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work.
You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Recommended jobs: