BCSS & Networks COM - Optus
The BCSS and Networks Customer Operations Manager (COM) – Optus, is a critical senior leadership role with end-to-end accountability for the operational, compliance and financial performance towards multiple ANZA accounts. The role is the single accountable interface into various Key Account Management.
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As the COM is the central point of escalation for internal operational matters, the role is required to be available to be responsive to network incidents and critical escalations as and when required. […]
• Strategic planning and leadership to develop and execute the Key Account(KA) service...
[…]
As the COM is the central point of escalation for internal operational matters, the role is required to be available to be responsive to network incidents and critical escalations as and when required. […]
• Strategic planning and leadership to develop and execute the Key Account(KA) service...
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