Injury Care Partner - Adelaide RDC
People | South Australia | career10.successfactors.com |
We are Woolworths Group
We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in an dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
• Full Time Opportunity
• Flexible working options
• Adelaide based role - Gepps Cross
Welcome to the People Team
Better experiences for our Team Members are the key to unlocking a better future for our customers and communities. Our People Team is responsible for powering the trajectory of our business and the wellbeing of our people – through the design and delivery of a seamless and enriching Team Member experience.
One that strengthens the foundations of our organisation by empowering passionate Team Members to become purpose-led Woolworths Group advocates and attracting a new generation of talent to the group.
The value mission of our InjuryCare stream is “When Team Members are injured we put Team Experience and Care at the heart of what we do, providing compassionate, personalised support to enable effective recovery. We partner with Team Members, Leaders, Healthcare Providers and Claims Teams to ensure Team Members feel listened to, valued and supported”.
Injury Care Partners are central to delivering this mission, playing the role of connector and conductor when Team Members are injured and need our care and support. Injury Care Partners work closely with Team Members, their leaders, our Third Party Claims Administrator (TPA) and healthcare providers to ensure the pathway from injury to recovery is smooth, supportive and successful.
As an Injury Care Partner, you will be invested in the recovery journey of every Team Member in your care. You will be responsible for creating and delivering best-practice injury management, rehabilitation and return-to-work strategies for them, and partnering with and driving the performance of key players in a coordinated mission to support and care for our Team.
What you’ll do:
Supporting our Adelaide RDC, you will hold and manage a return to work caseload/portfolio that will include early intervention cases (where no claim is made) and cases where a workers’ compensation claim has been made. Working in partnership with the Team Member’s Line Leader, our TPA and healthcare providers, the InjuryCare Partner is responsible for leading return to work and rehabilitation strategies, with great care, to support Team Members to recover.
• You will will interact with relevant stakeholders to drive strategies to ensure early engagement in treatment, claims management, return to work, redeployment and claim closure with our TPA
• You will provides support to operational teams in resolving injury management issues and in developing strategies for improvement and intervention
• Focus on the management of a RTW portfolio (Early Intervention and Workers Compensation claims) to ensure they continue to meet legislative and self-insurance injury management obligations and coordination of audits on return to work files
• Maintain active engagement with relevant treating parties to assist team members and operational teams in achieving recovery outcomes and overcoming barriers
• Prepare and communicate ongoing analysis on claims portfolio, reporting on themes and trends
What you’ll bring:
• Demonstrated compassion and understanding
• Highly organised and motivated, able to prioritise work, spot risks and focus
• Capacity to manage complex legal/insurance/liability issues while focusing on Team Member experience
• Excellent working knowledge of the legislation and regulations and experience managing a wide variety of claims - have a “strategic toolkit” you can draw on to progress claims and support leaders
• Ideally 5 years experience in the field of workers’ compensation and injury management, specifically in claims management end-to-end, and ideally with some exposure to self-insurance - this is not necessary but highly regarded
• Allied health qualifications and experience are required in this space to set yourself up for success
What you’ll experience
• The opportunity to grow within the group
• Strong mentorship and development; opportunity to collaborate with some of the brightest and best minds in Australia
• Hybrid or fully remote working arrangements depending on your home location
• Unparalleled growth opportunities
• Get your Woolies worth through team member benefits across all of our brands
#LI-Hybrid #Work180
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.
As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.
We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in an dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
• Full Time Opportunity
• Flexible working options
• Adelaide based role - Gepps Cross
Welcome to the People Team
Better experiences for our Team Members are the key to unlocking a better future for our customers and communities. Our People Team is responsible for powering the trajectory of our business and the wellbeing of our people – through the design and delivery of a seamless and enriching Team Member experience.
One that strengthens the foundations of our organisation by empowering passionate Team Members to become purpose-led Woolworths Group advocates and attracting a new generation of talent to the group.
The value mission of our InjuryCare stream is “When Team Members are injured we put Team Experience and Care at the heart of what we do, providing compassionate, personalised support to enable effective recovery. We partner with Team Members, Leaders, Healthcare Providers and Claims Teams to ensure Team Members feel listened to, valued and supported”.
Injury Care Partners are central to delivering this mission, playing the role of connector and conductor when Team Members are injured and need our care and support. Injury Care Partners work closely with Team Members, their leaders, our Third Party Claims Administrator (TPA) and healthcare providers to ensure the pathway from injury to recovery is smooth, supportive and successful.
As an Injury Care Partner, you will be invested in the recovery journey of every Team Member in your care. You will be responsible for creating and delivering best-practice injury management, rehabilitation and return-to-work strategies for them, and partnering with and driving the performance of key players in a coordinated mission to support and care for our Team.
What you’ll do:
Supporting our Adelaide RDC, you will hold and manage a return to work caseload/portfolio that will include early intervention cases (where no claim is made) and cases where a workers’ compensation claim has been made. Working in partnership with the Team Member’s Line Leader, our TPA and healthcare providers, the InjuryCare Partner is responsible for leading return to work and rehabilitation strategies, with great care, to support Team Members to recover.
• You will will interact with relevant stakeholders to drive strategies to ensure early engagement in treatment, claims management, return to work, redeployment and claim closure with our TPA
• You will provides support to operational teams in resolving injury management issues and in developing strategies for improvement and intervention
• Focus on the management of a RTW portfolio (Early Intervention and Workers Compensation claims) to ensure they continue to meet legislative and self-insurance injury management obligations and coordination of audits on return to work files
• Maintain active engagement with relevant treating parties to assist team members and operational teams in achieving recovery outcomes and overcoming barriers
• Prepare and communicate ongoing analysis on claims portfolio, reporting on themes and trends
What you’ll bring:
• Demonstrated compassion and understanding
• Highly organised and motivated, able to prioritise work, spot risks and focus
• Capacity to manage complex legal/insurance/liability issues while focusing on Team Member experience
• Excellent working knowledge of the legislation and regulations and experience managing a wide variety of claims - have a “strategic toolkit” you can draw on to progress claims and support leaders
• Ideally 5 years experience in the field of workers’ compensation and injury management, specifically in claims management end-to-end, and ideally with some exposure to self-insurance - this is not necessary but highly regarded
• Allied health qualifications and experience are required in this space to set yourself up for success
What you’ll experience
• The opportunity to grow within the group
• Strong mentorship and development; opportunity to collaborate with some of the brightest and best minds in Australia
• Hybrid or fully remote working arrangements depending on your home location
• Unparalleled growth opportunities
• Get your Woolies worth through team member benefits across all of our brands
#LI-Hybrid #Work180
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.
As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI #work180.
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.
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