IT Support Engineer – Citrix
M&T Resources | Brisbane | www.careerone.com.au |
Incident & Service Request Management: Investigate and update incidents and service requests in a timely manner.
• Problem Resolution: Troubleshoot and resolve technical issues related to the EUC and Workplace Technology platforms and provide ongoing support. […]
• Automation: Identify and implement opportunities for efficiency gains in processes via automation.
• Risk Management: Identify operational risks, track them in the Operational Risk Register and implement mitigant/control initiatives within agreed timeframes. […]
• Security: uphold and ensure adherence to security measures for EUC and...
• Problem Resolution: Troubleshoot and resolve technical issues related to the EUC and Workplace Technology platforms and provide ongoing support. […]
• Automation: Identify and implement opportunities for efficiency gains in processes via automation.
• Risk Management: Identify operational risks, track them in the Operational Risk Register and implement mitigant/control initiatives within agreed timeframes. […]
• Security: uphold and ensure adherence to security measures for EUC and...
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